Senior IT Project Manager – Utility Technology Programs

Concentrix CVG Customer Management Group Inc.; Omaha (NE); On-site; USD 92,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Holidays

Job summary

Concentrix CVG Customer Management Group Inc. in the United States seeks a Senior IT Project Manager for Utility Technology Programs to lead strategic technology and business transformation initiatives across electric utility operations.

You will guide complex enterprise programs from planning through testing, deployment and production go-live, coordinating cross-functional teams, vendors, and stakeholders.

Qualifications

• Bachelor's degree in information technology, Engineering, or Business.
• 8+ years of IT project management experience delivering large-scale technology programs.
• Experience with Agile, Waterfall, and Hybrid delivery methodologies.

Responsibilities

• Lead end-to-end delivery of utility technology programs and enterprise projects.
• Develop, manage, and maintain project plans, budgets, and milestones; provide executive status reports.
• Coordinate cross-functional activities across business, IT, vendors, and clients to ensure program success.
• Manage scope, risks, issues, dependencies, and change controls; ensure on-time go-live.

Skills

IT project management

Cross-functional leadership

Budgeting & forecasting

Vendor management

Stakeholder engagement

Education

Bachelor's degree in IT/Engineering/Business

Job description

Senior IT Project Manager - Utility Technology Programs

Job Title: Senior IT Project Manager - Utility Technology Programs Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces", "Best Companies for Career Growth", and "Best Company Culture", year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Senior IT Project Manager - Utility Technology Programs - United States | Onsite 5 days in Des Moines, IA

As a Senior IT Project Manager - Utility Technology Programs, you will lead strategic technology and business transformation initiatives that support electric utility operations across multiple business units. In this role, you will guide complex enterprise programs from planning through testing, deployment, and production go-live - bringing structure, clarity, and momentum to cross-functional teams, vendors, and stakeholders. This is an opportunity for a seasoned project leader with strong utility industry knowledge to drive modernization, operational excellence, and technology-enabled transformation in a fast-moving environment.

Responsibilities

• Lead end-to-end delivery of utility technology programs, business transformation initiatives, and enterprise implementation projects.
• Develop, manage, and maintain project plans, schedules, budgets, resource forecasts, milestones, and executive-level status reporting.
• Coordinate activities across business, IT, vendor, operational, and client stakeholder teams to support successful program execution.
• Manage project scope, risks, issues, dependencies, change requests, decisions, and escalation processes.
• Oversee System Integration Testing, User Acceptance Testing, deployment planning, release readiness, and production go-live activities.
• Facilitate project governance meetings, steering committee updates, working sessions, and stakeholder reviews.
• Ensure technology solutions align with business objectives, operational requirements, quality standards, and delivery expectations.
• Drive timely issue resolution and decision-making across multiple stakeholder groups and delivery teams.
• Manage vendor relationships, third-party partners, and delivery performance against program objectives.
• Support compliance with project management standards, governance processes, documentation requirements, and quality controls.
• Lead cross-functional teams delivering utility modernization, operational technology, digital transformation, and enterprise technology initiatives.
• Communicate clearly and proactively with executive leadership, client stakeholders, project teams, and delivery partners.

Qualifications

• Bachelor's degree in information technology, Engineering, Business, or a related field.
• 8+ years of IT project management experience delivering large-scale technology programs.
• Proven experience managing enterprise application, system implementation, integration, or digital transformation projects.
• Strong understanding of Agile, Waterfall, and Hybrid delivery methodologies.
• Experience with project planning, budgeting, forecasting, resource management, risk management, issue management, and stakeholder engagement.
• Demonstrated ability to manage distributed teams, vendors, third-party partners, and cross-functional project groups.
• Excellent communication, presentation, facilitation, leadership, and executive reporting skills.
• Strong ability to align business needs, operational requirements, and technology delivery outcomes.
• Experience in the Electric Utility, Energy, Gas, Transmission, or Distribution industry is preferred.
• Experience delivering Operational Technology, utility operations, grid modernization, or enterprise technology initiatives is preferred.
• Familiarity with outage management, control center environments, asset management, field operations, or utility operational processes is preferred.
• PMP, PMI-ACP, Scrum Master, or equivalent project management certification is preferred.
• Experience managing programs through SIT, UAT, deployment, release planning, and production go-live is preferred.

Compensation

The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits

• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The deadline to apply for this position is: 10/25/2026.

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

#LI-Onsite

Location: USA Omaha 222 South 15th Street, Suite 402S Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.