Senior IT Project Manager – Enterprise Transformation Programs

Concentrix CVG Customer Management Group Inc.; Omaha (NE); Presencial; USD 92.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision insurance

Employee assistance program

401(k) retirement plan

Paid time off and holidays

Descripción de la vacante

Concentrix CVG Customer Management Group Inc. is seeking a Senior IT Project Manager to lead enterprise transformation programs across technology and business processes.

You will guide programs from initiation to stabilization, collaborating with business leaders, tech teams, vendors, and executives to deliver scalable digital transformations. The role requires deep IT project management experience, strong Agile delivery, hands-on Azure DevOps, and ERP implementation leadership.

Formación

• Bachelor’s degree or higher in IT, business, engineering, or related field.
• 8+ years of IT Project Management experience delivering large-scale enterprise technology programs.
• Strong Agile delivery and Agile program management experience.
• Hands-on experience with Azure DevOps (ADO).
• Proven experience managing ERP implementations or enterprise transformations.
• Experience leading multiple concurrent enterprise projects and cross-functional teams.
• Solid program governance, delivery oversight, and executive reporting experience.
• Experience managing budgets, forecasts, resources, vendor relationships, and third-party delivery partners.

Responsabilidades

• Lead end-to-end delivery of complex enterprise technology and transformation programs, including ERP implementations and system integrations.
• Develop, manage, and maintain integrated project plans, schedules, budgets, forecasts, and delivery roadmaps.
• Drive Agile project execution across multiple teams, workstreams, and stakeholders.
• Use Azure DevOps (ADO) to manage backlogs, sprint planning, release planning, and governance.
• Facilitate Agile ceremonies and ensure team alignment and progress.
• Manage scope, risks, issues, dependencies, decisions, and changes with proactive approach.
• Coordinate cross-functional teams across business, technology, operations, vendors, and partners.
• Oversee requirements gathering, testing, deployment planning, go-live readiness, and stabilization.
• Provide executive status reporting, governance materials, and financial insights.

Conocimientos

Agile delivery

Executive stakeholder management

ERP implementations

Program governance

Multi-project leadership

Educación

Bachelor’s degree in information technology, Business, Engineering, or a related field

Herramientas

Azure DevOps

Descripción del empleo

Senior IT Project Manager – Enterprise Transformation Programs

Job Title: Senior IT Project Manager – Enterprise Transformation Programs Job Description Job Description Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Senior IT Project Manager – Enterprise Transformation Programs - United States | Onsite 5 days in Las Vegas, NV Job Description As a Senior IT Project Manager – Enterprise Transformation Programs, you will lead complex, enterprise-wide technology initiatives that modernize business processes, integrate critical systems, and deliver scalable digital transformation outcomes. This role is ideal for an experienced project leader who thrives at the intersection of strategy, execution, technology, and stakeholder engagement. You will guide programs from initiation through go-live and stabilization, partnering with business leaders, technology teams, vendors, and executive stakeholders to drive delivery excellence. Success in this role requires deep IT project management experience, strong Agile delivery expertise, hands-on Azure DevOps experience, and a proven ability to lead ERP implementation or enterprise transformation initiatives.

Responsibilities

• Lead end-to-end delivery of complex enterprise technology and transformation programs, including ERP implementations, system integrations, business process modernization, and digital transformation initiatives.
• Develop, manage, and maintain integrated project plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.
• Drive Agile project execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.
• Use Azure DevOps (ADO) to manage backlogs, sprint planning, release planning, user stories, reporting, dashboards, and project governance.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Manage project scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive and solutions-focused approach.
• Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.
• Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, deployment planning, go-live readiness, and production stabilization.
• Provide executive-level status reporting, project health updates, governance materials, financial insights, and escalation recommendations.
• Manage project financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.
• Partner with senior stakeholders to align project outcomes with business objectives, transformation priorities, and enterprise technology strategy.
• Ensure adherence to organizational project management standards, delivery frameworks, documentation requirements, and governance best practices.
• Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.

Qualifications

• Bachelor’s degree in information technology, Business, Engineering, or a related field.
• 8+ years of IT Project Management experience delivering large-scale enterprise technology programs.
• Strong Agile delivery and Agile program management experience is required.
• Hands-on experience with Azure DevOps (ADO) is required.
• Proven experience managing ERP implementation or enterprise transformation initiatives.
• Experience leading multiple concurrent enterprise projects, workstreams, and cross-functional teams.
• Strong background in program and portfolio management, project governance, delivery oversight, and executive reporting.
• Experience managing project budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.
• Strong risk, issue, dependency, change request, and stakeholder management experience.
• Experience overseeing requirements, solution delivery, system integration testing, UAT, release planning, deployment, and stabilization activities.
• Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.
• Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.
• Experience with enterprise platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar ERP solutions preferred.
• Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries preferred.
• PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.

The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The deadline to apply for this position is: 10/25/2026.

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

#LI-Onsite Location: USA Omaha 222 South 15th Street, Suite 402S Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.