Senior IT Project Manager – HCM Transformation

Concentrix CVG Customer Management Group Inc.; Omaha (NE); On-site; USD 92,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Comprehensive employee assistance pro-

Job summary

Concentrix CVG Customer Management Group Inc. in Omaha seeks an experienced Senior IT Project Manager to lead large-scale HCM transformation programs, spanning HRIS, workforce management, and digital modernization.

You will oversee complex tech implementations, process improvements, system integrations, and business change activities. The role requires deep IT project management expertise, strong Agile delivery capabilities, hands-on Azure DevOps, and a proven track record delivering HR

Qualifications

• 8+ years of IT project management experience.
• Mandatory Agile project delivery experience.
• Mandatory hands-on Azure DevOps experience.
• Experience managing HCM, HRIS, or workforce transformation initiatives.
• Strong experience leading HR technology programs and large-scale implementation efforts.
• Demonstrated ability to manage stakeholders across business, technology, HR, and vendor teams.
• Strong risk, issue, dependency, and change management experience.
• Experience leading SIT, UAT, deployment, and business readiness activities.
• Excellent communication, facilitation, executive reporting, and stakeholder engagement skills.

Responsibilities

• Lead HCM and HR technology transformation initiatives from planning through delivery and adoption.
• Manage project scope, schedules, budgets, resources, milestones, dependencies, and delivery plans.
• Drive Agile project delivery across business, HR, IT, and vendor teams.
• Use Azure DevOps to manage sprint planning, backlog tracking, reporting, governance, and delivery visibility.
• Coordinate with HR, business, technology, and vendor stakeholders to align priorities and execution plans.
• Lead requirements planning, SIT, UAT, deployment readiness, release coordination, and change management activities.
• Facilitate governance forums, working sessions, status reviews, and executive-level communications.
• Identify, track, and resolve risks, issues, assumptions, and dependencies with clear mitigation plans.
• Support successful adoption of new solutions and business process improvements.
• Partner with stakeholders to ensure delivery outcomes align with program goals.

Skills

Agile PM

Stakeholder mgmt

HR tech programs

Communication skills

HR technology leadership

Education

PMP

PMI-ACP

SAFe certification

Tools

Azure DevOps

Job description

Senior IT Project Manager – HCM Transformation

Job Title: Senior IT Project Manager – HCM Transformation

Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Senior IT Project Manager – HCM Transformation - United States | Onsite 5 days in Portland, OR

We are seeking an experienced Senior IT Project Manager – HCM Transformation to lead complex Human Capital Management technology programs that support HR, workforce management, and digital transformation initiatives. This role will oversee technology implementations, process improvements, system integrations, and business change activities across cross-functional teams. The ideal candidate brings deep IT project management experience, strong Agile delivery capabilities, hands-on Azure DevOps expertise, and a proven track record delivering large-scale HCM, HRIS, or workforce transformation programs.

Responsibilities

• Lead HCM and HR technology transformation initiatives from planning through delivery and adoption.
• Manage project scope, schedules, budgets, resources, milestones, dependencies, and delivery plans.
• Drive Agile project delivery across business, HR, IT, and vendor teams.
• Use Azure DevOps, ADO, to manage sprint planning, backlog tracking, reporting, governance, and delivery visibility.
• Coordinate with HR, business, technology, and vendor stakeholders to align priorities and execution plans.
• Lead requirements planning, SIT, UAT, deployment readiness, release coordination, and change management activities.
• Facilitate governance forums, working sessions, status reviews, and executive-level communications.
• Identify, track, and resolve risks, issues, assumptions, and dependencies with clear mitigation plans.
• Support successful adoption of new solutions, tools, and business process improvements.
• Partner with stakeholders to ensure delivery outcomes align with program goals and business expectations.

Qualifications

• 8+ years of IT Project Management experience.
• Mandatory Agile project delivery experience.
• Mandatory hands-on Azure DevOps, ADO, experience.
• Experience managing HCM, HRIS, or workforce transformation initiatives.
• Strong experience leading HR technology programs and large-scale implementation efforts.
• Demonstrated ability to manage stakeholders across business, technology, HR, and vendor teams.
• Strong risk, issue, dependency, and change management experience.
• Experience leading SIT, UAT, deployment, and business readiness activities.
• Excellent communication, facilitation, executive reporting, and stakeholder engagement skills.
• Ability to manage complex priorities in a fast-paced, transformation-focused environment.

Preferred Qualifications

• Experience with Workday, SAP SuccessFactors, Oracle HCM, UKG, or similar HCM platforms.
• Experience managing payroll, talent management, recruiting, benefits, or workforce management programs.
• PMP, PMI-ACP, SAFe, or similar certification.

The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits available to eligible employees in this role include

• Medical insurance
• Dental insurance
• Vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off
• Holidays

Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish

Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.