Senior IT Project Manager – Utility Technology Programs

Concentrix; Omaha (NE); On-site; USD 92,000 - 120,000; Full time

Job summary

Concentrix is seeking a Senior IT Project Manager to lead end-to-end delivery of utility technology programs and enterprise initiatives in a primarily onsite setting in Des Moines, IA.

The role requires 8+ years of IT project management, strong governance, cross-functional leadership, and experience with Agile, Waterfall, and Hybrid delivery; PMP or PMI-ACP preferred. Base salary ranges from $92,250 to $120,000 plus incentives, with comprehensive benefits.

Qualifications

• Bachelor’s degree in information technology, Engineering, Business, or related field.
• 8+ years of IT project management experience delivering large-scale technology programs.
• Experience with enterprise application, system implementation, integration, or digital transformation projects.
• Strong understanding of Agile, Waterfall, and Hybrid delivery methodologies.
• Experience with project planning, budgeting, forecasting, resource management, risk management, issue management, and stakeholder engagement.
• Demonstrated ability to manage distributed teams, vendors, third-party partners, and cross-functional project groups.
• Excellent communication, presentation, facilitation, leadership, and executive reporting skills.
• Experience in the Electric Utility, Energy, Gas, Transmission, or Distribution industry is preferred.
• PMP, PMI-ACP, Scrum Master, or equivalent project management certification is preferred.
• Experience managing programs through SIT, UAT, deployment, release planning, and production go-live is preferred.

Responsibilities

• Lead end-to-end delivery of utility technology programs, business transformation initiatives, and enterprise implementation projects.
• Develop, manage, and maintain project plans, schedules, budgets, resource forecasts, milestones, and executive-level status reporting.
• Coordinate activities across business, IT, vendor, operational, and client stakeholder teams to support successful program execution.
• Manage project scope, risks, issues, dependencies, change requests, decisions, and escalation processes.
• Oversee System Integration Testing, User Acceptance Testing, deployment planning, release readiness, and production go-live activities.
• Facilitate project governance meetings, steering committee updates, working sessions, and stakeholder reviews.
• Ensure technology solutions align with business objectives, operational requirements, quality standards, and delivery expectations.
• Drive timely issue resolution and decision-making across multiple stakeholder groups and delivery teams.
• Manage vendor relationships, third-party partners, and delivery performance against program objectives.
• Support compliance with project management standards, governance processes, documentation requirements, and quality controls.
• Lead cross-functional teams delivering utility modernization, operational technology, digital transformation, and enterprise technology initiatives.
• Communicate clearly and proactively with executive leadership, client stakeholders, project teams, and delivery partners.

Skills

IT project management

Agile

Waterfall

Hybrid delivery

Stakeholder engagement

Vendor management

Executive reporting

Cross-functional leadership

Project governance

Education

Bachelor’s degree in information technology, Engineering, Business, or a related field

Job description

Senior IT Project Manager – Utility Technology Programs

United States | Onsite 5 days in Des Moines, IA

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Responsibilities

• Lead end-to-end delivery of utility technology programs, business transformation initiatives, and enterprise implementation projects.
• Develop, manage, and maintain project plans, schedules, budgets, resource forecasts, milestones, and executive-level status reporting.
• Coordinate activities across business, IT, vendor, operational, and client stakeholder teams to support successful program execution.
• Manage project scope, risks, issues, dependencies, change requests, decisions, and escalation processes.
• Oversee System Integration Testing, User Acceptance Testing, deployment planning, release readiness, and production go-live activities.
• Facilitate project governance meetings, steering committee updates, working sessions, and stakeholder reviews.
• Ensure technology solutions align with business objectives, operational requirements, quality standards, and delivery expectations.
• Drive timely issue resolution and decision-making across multiple stakeholder groups and delivery teams.
• Manage vendor relationships, third-party partners, and delivery performance against program objectives.
• Support compliance with project management standards, governance processes, documentation requirements, and quality controls.
• Lead cross-functional teams delivering utility modernization, operational technology, digital transformation, and enterprise technology initiatives.
• Communicate clearly and proactively with executive leadership, client stakeholders, project teams, and delivery partners.

Qualifications

• Bachelor’s degree in information technology, Engineering, Business, or a related field.
• 8+ years of IT project management experience delivering large-scale technology programs.
• Proven experience managing enterprise application, system implementation, integration, or digital transformation projects.
• Strong understanding of Agile, Waterfall, and Hybrid delivery methodologies.
• Experience with project planning, budgeting, forecasting, resource management, risk management, issue management, and stakeholder engagement.
• Demonstrated ability to manage distributed teams, vendors, third-party partners, and cross-functional project groups.
• Excellent communication, presentation, facilitation, leadership, and executive reporting skills.Strong ability to align business needs, operational requirements, and technology delivery outcomes.
• Experience in the Electric Utility, Energy, Gas, Transmission, or Distribution industry is preferred.
• Experience delivering Operational Technology, utility operations, grid modernization, or enterprise technology initiatives is preferred.
• Familiarity with outage management, control center environments, asset management, field operations, or utility operational processes is preferred.
• PMP, PMI-ACP, Scrum Master, or equivalent project management certification is preferred.
• Experience managing programs through SIT, UAT, deployment, release planning, and production go-live is preferred.

The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Physical And Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.