Senior IT Programs & Service Delivery Supervisor

US Deputy Assistant Secretary for Information and Technology; Montgomery (AL); On-site; USD 95,000 - 130,000; Full time

Job summary

Veterans Administration is seeking a qualified candidate to serve as a regional IT advisor within the Office of Information & Technology. The role supports End User Services and District Operations, advising on information management and IT projects planned for VA serviced organizations.

The incumbent will interact with area senior IT leadership to ensure program execution, performance metrics, and compliant IT service delivery across districts, with focus on customer service and detail-oriented

Qualifications

• Attention to detail when performing work and ensuring accuracy.
• Customer service mindset; engages clients to assess needs and provide timely information.
• Oral communication skills; conveys information clearly to diverse audiences.
• Problem solving; identifies issues, evaluates information, and recommends solutions.

Responsibilities

• Serves as the primary advisor and point of contact to the Area senior IT executive manager on information management issues and IT projects under development or planned for the serviced organization.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Veterans Administration is seeking a qualified candidate to serve as a regional IT advisor within the Office of Information & Technology. The role supports End User Services and District Operations, advising on information management and IT projects planned for VA serviced organizations.

The incumbent will interact with area senior IT leadership to ensure program execution, performance metrics, and compliant IT service delivery across districts, with focus on customer service and detail-oriented