Senior IT Program Manager (813345)

Smart Cloud Solution; Kentucky; On-site; USD 120,000 - 150,000; Full time

Job summary

Smart Cloud Solution is seeking a Senior IT Program Manager to lead complex IT initiatives in a collaborative environment. You will direct full lifecycle projects from requirements through execution, coordinating cross-functional teams and vendors to deliver on time and within scope.

The role requires 8+ years of program management experience, strong communication skills, and a proven track record in managing technical IT projects.

Qualifications

• 8+ years of project/program management experience.
• Experience leading full lifecycle IT projects from requirements through execution.
• Bachelor’s degree or equivalent technical study.
• Ability to communicate effectively with all organizational levels, including C-level.
• Experience managing vendors and vendor-driven projects.
• Experience managing technical/IT projects.
• Proficiency in the use of project management software.

Responsibilities

• Manage the complete lifecycle of projects from initiation to closure.
• Ensure compliance with project management standards and procedures.
• Develop detailed project plans with milestones based on scope, budget, and resources.
• Deliver all work tasks outlined in the project plan.
• Capture and report project management metrics.
• Manage scope changes and obtain sponsor approval for changes.
• Track progress against the plan and report status to stakeholders.
• Coordinate and communicate with team leads, sponsors, and vendors.
• Identify and mitigate project risks and issues; drive resolution.

Skills

Project/Program Management

Full lifecycle implementations

Written and verbal communication

Vendor management

Technical/IT projects

PM software proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Project

Job description

Job Title: Senior IT Program Manager
Location: Columbus, Ohio

Role Overview
The Program Manager directs, controls, and administers programs and projects within the organization, leading full lifecycle implementations from requirements definition through execution. This role is ultimately responsible for the successful execution of assigned technical/IT projects and the management of project teams, ensuring initiatives are completed on schedule and meet business, technical, and quality requirements.

Key Responsibilities

• Manage the complete lifecycle of projects, including initiation, planning, execution, and closure.
• Ensure project compliance with established project management standards and procedures.
• Develop detailed program/project plans, including identifying needs, defining tasks, and setting milestones based on scope, budget, and resources.
• Accountable for the delivery of all work tasks outlined in the program/project plan.
• Capture and report required program/project management metrics.
• Ensure all scope changes follow established procedures and are documented.
• Accountable for managing program/project scope and securing agreement and approval of scope changes from the project sponsor and affected stakeholders.
• Manage and track program/project progress against the plan.
• Monitor project milestones and phases to ensure the project stays on schedule, taking corrective actions as needed.
• Prepare and distribute status reports; schedule and monitor reviews.
• Plan, organize, prioritize, and manage multiple work efforts across teams.
• Tailor and baseline all program/project templates.
• Notify team leads of project timelines, milestones, phases, work requests, and target dates.
• Communicate effectively with all stakeholders, including team members, sponsors, vendors, and external partners, to ensure alignment.
• Analyze and distribute reports on program/project metrics associated with work items.
• Accountable for the approval and sign-off of the program/project plan from the project sponsor and all affected stakeholders.
• Build and maintain relationships with key stakeholders and the project sponsor.
• Serve as the primary point of contact for all program/project-related issues and facilitate their resolution.
• Coordinate and present proposals to relevant stakeholders as necessary.
• Identify and manage program/project risks, develop mitigation strategies, and track them to closure.
• Anticipate and proactively address issues.
• Develop and facilitate the achievement of program/project service commitments and performance metrics.
• Ensure tasks provide value, support strategic direction, and meet service commitments, conducting reviews with stakeholders.
• Accountable for the final program/project management evaluation review with stakeholders for approval upon project completion.
• Balance workload with program/project team members’ capacity.
• Plan program/project specific training and orientation needs.

Required Skills

• Project/Program Management experience (8+ years)
• Experience with full lifecycle implementation projects from requirements definition through implementation (8+ years)
• 4-year college degree or equivalent technical study
• Ability to effectively communicate with written and verbal communication to all levels of an organization, from front-line staff to C-level executives
• Experience managing vendors and vendor-driven projects
• Experience managing technical/IT projects
• Proficiency in use of project management software

Preferred Skills

• Contract and/or vendor management
• Cross-functional collaboration
• Critical thinking
• Problem solving
• Priority setting
• Change management
• Business analysis
• Conflict resolution
• Government and/or Public Sector project experience

Years of Experience: 8+ years

Additional Notes

• Worksite location: State of Ohio.
• A laptop will need to be picked up at the worksite.