Senior IT Operations Leader for DoD Mission Systems

Chenega Security; Chantilly (VA); On-site; USD 110,000 - 138,000; Full time

Job summary

Chenega Security invites an experienced Operations Manager to lead enterprise IT operations supporting Federal Government and DoD missions. You will direct day-to-day operations, enforce ITSM best practices, and drive secure, compliant, high-availability services across infrastructure, networks, and applications.

The role emphasizes leadership, strategic planning, risk management, and continuous improvement while ensuring compliance with DoD cybersecurity requirements and RMF standards.

Qualifications

• Senior IT operations experience in a federal government environment.
• Strong knowledge of ITSM practices and service delivery.
• Experience leading technical operations teams in enterprise-scale environments.
• Active DoD clearance and IAM Level II certification are required.

Responsibilities

• Lead day-to-day management and strategic direction of enterprise IT operations.
• Ensure ITSM best practices are applied to service delivery and performance metrics.
• Oversee performance across infrastructure, networks, cybersecurity, and customer support.
• Develop operational policies, procedures, and governance processes.
• Coordinate resources to support mission requirements and program objectives.
• Maintain DoD RMF compliance and information assurance policies.

Skills

Leadership

IT Operations

ITSM

Cybersecurity

Education

Bachelor's degree in IT/CS/Cybersecurity

Job description

Chenega Security invites an experienced Operations Manager to lead enterprise IT operations supporting Federal Government and DoD missions. You will direct day-to-day operations, enforce ITSM best practices, and drive secure, compliant, high-availability services across infrastructure, networks, and applications.

The role emphasizes leadership, strategic planning, risk management, and continuous improvement while ensuring compliance with DoD cybersecurity requirements and RMF standards.