Senior IT Operations Lead - Hybrid Cloud/On-Prem

Emmes Group; Rockville (MD); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible Approved Time Off

Tuition Reimbursement

401k Retirement Plan

Work From Home Anywhere in the US

Maternal/Paternal Leave

Casual Dress Code & Work Environment

Job summary

Emmes Group is seeking a Senior IT Operations Administrator to manage and secure the organization’s IT infrastructure in Rockville, MD. The role emphasizes on-prem until midweek with some flexibility, and requires strong leadership across IT operations.

You will mentor staff, lead incident response, and drive infrastructure enhancements within hybrid on-prem/cloud environments while ensuring compliance and reliability.

Qualifications

• Bachelor's degree in a related field.
• 4-6 years progressive IT operations experience in hybrid cloud and on-prem environments.
• ITIL, Microsoft Azure Administrator, CompTIA Network+/Security+ or equivalent preferred/required.

Responsibilities

• Oversee administration, monitoring, and maintenance of servers, networks, storage, and cloud infra.
• Lead incident response and problem resolution for complex IT issues.
• Manage performance, capacity, and availability to ensure business continuity.
• Plan, test, and implement system updates, patches, and upgrades.
• Mentor junior staff and provide technical training and support.
• Maintain asset inventory, CMDB, and operational docs.
• Collaborate with IT and business teams on infra projects and improvements.
• Ensure compliance with IT security, regulatory standards, and audits.
• Drive automation and operational efficiency initiatives.
• Participate in disaster recovery planning and backup verification.
• Monitor KPIs and provide reports with actionable improvements.
• Stay updated on emerging infra technologies and best practices.
• Perform other duties as assigned and comply with policies.

Skills

IT infrastructure

Networking

Server administration

Storage systems

Cloud environments

Monitoring

Troubleshooting

Automation/IaC

Leadership

Mentoring

Education

Bachelor's degree in related field

4-6 years IT operations experience

IT certifications (ITIL, Azure Administrator, Network+/Security+)

Tools

Active Directory

Azure

Backup & DR

Hybrid on-prem/cloud environments

M365

Network engineering

SQL Server

VDI/Broadcom

Job description

Emmes Group is seeking a Senior IT Operations Administrator to manage and secure the organization’s IT infrastructure in Rockville, MD. The role emphasizes on-prem until midweek with some flexibility, and requires strong leadership across IT operations.

You will mentor staff, lead incident response, and drive infrastructure enhancements within hybrid on-prem/cloud environments while ensuring compliance and reliability.