Senior IT Manager: Lead Systems, Security & Support

Ossid LLC; Rocky Mount (NC); In loco; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/dental coverage

Life insurance

Generous paid time off

Retirement savings plan with company 4

Benefits from day one

Descrizione del lavoro

ProMach is seeking an IT Manager to deliver IT services across divisions, serving as a primary escalation point for IT support and ensuring systems adhere to corporate standards. This hands-on role oversees end-user support, infrastructure, security, and incident management.

The ideal candidate has 5+ years in IT, with expertise in Windows OS, Active Directory, and Group Policy. Some travel (up to 25%) and availability for after-hours work are expected.

Competenze

• Bachelor’s Degree in Information Systems or similar area of technical study or equivalent combination of education and experience.
• 5+ years of experience in the Information Technology field.
• Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management.
• Experience with Office 365 and Azure is desirable.
• Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable.
• Availability to work evenings and weekends, sometimes with little notice.
• Willingness to travel up to 25%.

Mansioni

• Provides technical leadership, mentoring and support for members of the division IT Team through regular feedback and development conversations.
• Documents and maintains division specific IT procedures and user facing content.
• Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards
• Performs project management for IT-related efforts.
• Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes
• Performs Incident Management for all hardware and software technology failures and security incidents; coordinates IT and vendor resources and any related user communications at the division level.
• Ensures all servers and data are backed up per corporate standards and monitors for completion.
• Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users.
• Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions.
• Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors.

Conoscenze

Technical leadership

Mentoring

IT support

Communication

Formazione

Bachelor’s Degree in Information Systems

Strumenti

Active Directory Administration

Group Policy Management

Microsoft operating systems

Office 365

Azure

Descrizione del lavoro

ProMach is seeking an IT Manager to deliver IT services across divisions, serving as a primary escalation point for IT support and ensuring systems adhere to corporate standards. This hands-on role oversees end-user support, infrastructure, security, and incident management.

The ideal candidate has 5+ years in IT, with expertise in Windows OS, Active Directory, and Group Policy. Some travel (up to 25%) and availability for after-hours work are expected.