Senior IT Inventory Platform Engineer — Drive Visibility

Apple, Inc.; Sunnyvale (CA); On-site; USD 185,000 - 278,000; Full time

Benefits offered by this job

Comprehensive medical and dental.cover

Retirement benefits

Apple employee stock programs

Tuition reimbursement

Job summary

Apple, Inc. in Sunnyvale, CA, seeks a Sr Application Engineer for the IT Inventory Platform within IS&T.

You will drive product direction, onboard teams, and collaborate with engineering to evolve a service that maps applications and services to infrastructure across data centers, compute facilities, and labs. You will work closely with internal customers, define a compelling roadmap, and lead enablement sessions while delivering practical integrations and improvements to the platform.

Qualifications

• 6+ years of experience combining technical depth with customer or product engagement.
• Strong understanding of infrastructure and platform engineering including data centers, cloud environments, networking, compute, and services built on top of them.
• Technical fluency to read/review code, write scripts/prototypes, work with APIs and data models, contribute to architecture discussions.
• Demonstrated ability to build trust with customers, understand their needs deeply, and communicate solutions clearly.
• Strong product instincts to evaluate tradeoffs, assess impact, and prioritize on customer and business value.
• BS in Computer Science, Engineering, or a technical related field, or international degree equivalent.

Responsibilities

• Customer Discovery and Advocacy: Build relationships with internal teams relying on IT inventory data and translate insights into product decisions.
• Product Roadmap Development: Define and prioritize roadmap based on feedback, usage data, and technical judgment.
• Technical Collaboration with Engineering: Participate in design reviews, architecture discussions, and tradeoff decisions with a product lens.
• Customer Onboarding: Own onboarding for new teams/users, configure solutions, develop docs, lead enablement sessions, ensure adoption.
• Ongoing Customer Support: Act as a trusted contact, triage issues, collect feedback, and close the loop with customers.
• Storytelling and Value Communication: Articulate business value of IT Inventory platform to leadership and partner organizations.

Skills

Solutions engineering

Technical product management

Application engineering

Customer engagement

APIs and data models

Architecture reviews

Education

BS in Computer Science, Engineering, or aTechnical related field

Job description

Apple, Inc. in Sunnyvale, CA, seeks a Sr Application Engineer for the IT Inventory Platform within IS&T.

You will drive product direction, onboard teams, and collaborate with engineering to evolve a service that maps applications and services to infrastructure across data centers, compute facilities, and labs. You will work closely with internal customers, define a compelling roadmap, and lead enablement sessions while delivering practical integrations and improvements to the platform.