Senior IT Infrastructure & Operations Manager (Remote)

State of Washington; Olympia (WA); Hybrid; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation & holidays

Tuition reimbursement

Telework/remote options

Onsite fitness facility

Employee assistance program

Job summary

The Washington State Liquor and Cannabis Board (WSLCB) IT Services Division seeks an IT Infrastructure Ops Manager (Senior Manager) in Olympia, WA. You will lead enterprise IT infrastructure, policy, and operations, including hybrid cloud, data centers, and device management, guiding a team and cross‑agency collaboration to support WSLCB goals.

You will develop standards, budgets, and governance, ensuring cost-effective technology solutions and strong vendor partnerships while aligning with

Qualifications

• Bachelor's degree or higher in a relevant field.
• 7+ years in infrastructure roles.
• 5+ years leading a technology team.
• Experience with compute, storage, network, and device management.

Responsibilities

• Manage triage of project/work requests to ensure timely resolution.
• Develop and enforce operational policies and SLAs.
• Oversee IT infrastructure, cloud, data center and device management.
• Mentor staff and manage budgets and vendor relationships.
• Coordinate with stakeholders to align IT with agency goals.

Skills

IT infrastructure

Team leadership

Vendor management

Budget planning

Policy development

Project management

Security compliance

Cloud & data center

Education

Bachelor's degree in Computer Science or Public Administration

Tools

VMware

Windows Server

Linux

NIST guidelines

Job description

The Washington State Liquor and Cannabis Board (WSLCB) IT Services Division seeks an IT Infrastructure Ops Manager (Senior Manager) in Olympia, WA. You will lead enterprise IT infrastructure, policy, and operations, including hybrid cloud, data centers, and device management, guiding a team and cross‑agency collaboration to support WSLCB goals.

You will develop standards, budgets, and governance, ensuring cost-effective technology solutions and strong vendor partnerships while aligning with