Senior IT Infrastructure & Cloud Operations Lead

The Timberline Group; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

The Timberline Group is seeking an IT Infrastructure Operations Senior Analyst in St. Louis, MO.

The role oversees operational processes for on-premises and cloud environments, coordinating with engineering teams and managed service partners to deploy, patch, backup, and monitor systems while ensuring SLAs are met. Responsibilities include managing deployments, disaster recovery, cost management, and Service Desk oversight.

Qualifications

• Bachelor’s degree in a technical field is required.
• 3+ years of IT infrastructure experience.
• Experience with ITIL processes, servers, storage, databases, backups, and deployments.

Responsibilities

• Oversee on-premises and cloud IT infrastructure to meet SLAs.
• Collaborate with Engineering, End User Computing, and MSPs for deployment, patching, backup, and cost management.
• Oversee Service Desk activities and drive continuous process improvement and SLA compliance.

Skills

Communication skills

Analytical thinking

Problem solving

Team collaboration

Strategic thinking

Mentoring

Education

BS Computer Science or related field

Tools

Azure Cloud

ITIL framework

Monitoring tools

Job description

The Timberline Group is seeking an IT Infrastructure Operations Senior Analyst in St. Louis, MO.

The role oversees operational processes for on-premises and cloud environments, coordinating with engineering teams and managed service partners to deploy, patch, backup, and monitor systems while ensuring SLAs are met. Responsibilities include managing deployments, disaster recovery, cost management, and Service Desk oversight.