Senior IT Infra & MS 365 Admin — Onsite

LSG Sky Chefs group

Irving (TX)

On-site

USD 75,000 - 85,000

Full time

6 days ago

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Job summary

LSG Sky Chefs is seeking an IT Infrastructure Specialist in Irving, TX to provide advanced technical support and oversee Microsoft 365, endpoint, identity, and end-user infrastructure services across the enterprise.

You will serve as a technical escalation point, manage deployments, upgrades, migrations, and continuous improvement initiatives while supporting multiple locations from SkyChefs headquarters in Irving.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
5-7 years of experience supporting enterprise infrastructure and Microsoft 365 environments.
Experience administering Microsoft 365, Entra ID, Intune, Windows devices, and endpoint management solutions.

Responsibilities

Provide on-site and remote end-user support for desktops, laptops, mobile devices, peripherals, operating systems, Microsoft 365 apps, and connectivity services.
Diagnose and resolve complex hardware, software, identity, network, and Microsoft 365 issues to minimize business disruption.
Manage service requests and incidents through ITSM processes and act as escalation point for advanced technical issues.
Deliver high-priority support to executives, key stakeholders, and business-critical users.