Senior IT Implementation Lead | Remote/Hybrid

Harris & Harris, Ltd.; Chicago, Northern (IL, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and Dental insurances

401K with matching

Company paid Accident and Disability保险

Tuition Reimbursement

Paid Time Off

Identity theft protection

Flexible spending accounts

Pre-taxi commuter benefits

Job summary

Harris & Harris, Ltd. is seeking a Sr. Implementation Project Manager in the Chicago area. The role supports the integration of clients’ processes with Harris & Harris’ collections systems and coordinates internal and external programming changes.

You will manage development, testing, and implementation tasks, with potential travel to the Chicago office if remote. Regular business hours with after-hours as needed. Salary ranges from $70,000 to $100,000 per year, depending on experience.

Qualifications

• High School Diploma or GED required; bachelor’s degree preferred.
• 3-5 years in technical or application support environment.
• Ability to work in a fast paced and ever changing environment with attention to detail.
• Demonstrated experience with implementations and data transfers.
• Excellent analytical, problem solving, time management and follow-up abilities.
• Microsoft Office experience specifically with Excel.

Responsibilities

• Facilitate regular project team meetings with resources from both internal and client teams.
• Effectively communicate with clients and internal resources through regular progress reporting and conference calls to ensure client issues are resolved promptly.
• Manage project plan/checklist of required tasks to adhere to the schedule and complete implementations.
• Assign tasks to resources across departments and monitor results to completion.
• Oversee multiple implementation projects in different stages simultaneously.
• Understand client needs and propose solutions.
• Ensure new implementations are tested and audited properly.
• Manage quality control of programs, results, and reporting for all clients to improve satisfaction.
• Troubleshoot reported application issues and facilitate resolutions.

Skills

Attention to detail

Analytical skills

Time management

Microsoft Excel

Communication skills

Problem solving

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

CUBS collection system

Job description

Harris & Harris, Ltd. is seeking a Sr. Implementation Project Manager in the Chicago area. The role supports the integration of clients’ processes with Harris & Harris’ collections systems and coordinates internal and external programming changes.

You will manage development, testing, and implementation tasks, with potential travel to the Chicago office if remote. Regular business hours with after-hours as needed. Salary ranges from $70,000 to $100,000 per year, depending on experience.