Senior IT Engineer - Automation & Systems Owner (Remote)

RemotePro.Ph; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive Salary

HMO

Mental health programs through HMO

Maternity Assistance through HMO (fem/

Paid Vacation Leave

Technology Allowance

Internet Allowance

Weekly Payout

Career growth and advancement

Job summary

RemotePro.ph is seeking a Senior IT Engineer to build automation, processes, and reliable systems in a fast-paced MSP environment in the United States. You will own client environments, lead technically, and raise the bar for the team.

You’ll tackle complex escalations, audit environments to prevent incidents, develop monitoring and automation, and mentor junior engineers while maintaining clear documentation and strong client communication.

Qualifications

• 5+ years of IT experience, minimum 2 in an MSP or multi-client environment.
• Deep proficiency in Windows Server (2016–2022), Active Directory, DNS/DHCP, Group Policy, and virtualization (VMware/Hyper-V).
• Strong networking fundamentals — routing, switching, VLANs, firewall management.
• Solid Microsoft 365 and Azure experience (AZ-104 level or equivalent).
• PowerShell scripting proficiency for automation.
• Hands‑on experience with RMM and PSA platforms (Datto, HaloPSA, NinjaRMM).
• VOIP support experience (3CX or similar).
• Diagnosing root causes, not just patches; mentoring junior engineers.

Responsibilities

• Walk into a fast-moving MSP environment where clients depend on you and junior engineers look to you.
• Serve as the Tier 3 escalation point for complex issues across servers, networks, cloud platforms, and endpoint security.
• Proactively auditing client environments to catch risks before incidents.
• Building monitoring, alerting, and automation to prevent problems.
• Leading infrastructure projects end-to-end — cloud migrations, M365 deployments, network overhauls.
• Writing and maintaining PowerShell scripts to automate tasks.
• Mentoring junior engineers to build capability across the team.
• Documenting everything clearly for future use.

Skills

Windows Server

Active Directory

DNS/DHCP

Group Policy

VMware/Hyper-V

PowerShell

RMM/PSA tools

3CX VOIP

Networking basics

Azure/AZ-104

Mentoring

Documentation

Communication

MSP experience

Tools

Datto

HaloPSA

NinjaRMM

Job description

RemotePro.ph is seeking a Senior IT Engineer to build automation, processes, and reliable systems in a fast-paced MSP environment in the United States. You will own client environments, lead technically, and raise the bar for the team.

You’ll tackle complex escalations, audit environments to prevent incidents, develop monitoring and automation, and mentor junior engineers while maintaining clear documentation and strong client communication.