Senior IT End-User Support Specialist

Cayuse Holdings; Libby (MT); On-site; USD 24,659 - 38,435; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Job summary

Cayuse Holdings is looking for a Computer User Specialist based in Libby, Montana. The role involves providing technical support for PCs, servers, and applications, ensuring functionality and compliance with standards.

Applicants should have a strong background in technical support, possess relevant IT certifications, and be able to obtain necessary security clearances. The position offers a pay range of $17.90 to $27.90 per hour.

Qualifications

• 6+ years of experience in technical support or related IT field.
• DoD 8570 Information Assurance certification at IAT Level I required.
• Ability to obtain an Interim Secret security clearance.

Responsibilities

• Provides technical support and training for PC users.
• Installs and configures desktop and laptop computers.
• Troubleshoots and resolves hardware/software issues.

Skills

Analytical skills

Verbal communication

Written communication

Teamwork

Microsoft Office proficiency

Education

Associate’s degree or equivalent experience

Tools

Microsoft Office 2013

Remedy or comparable ITSM

Job description

Cayuse Holdings is looking for a Computer User Specialist based in Libby, Montana. The role involves providing technical support for PCs, servers, and applications, ensuring functionality and compliance with standards.

Applicants should have a strong background in technical support, possess relevant IT certifications, and be able to obtain necessary security clearances. The position offers a pay range of $17.90 to $27.90 per hour.