Senior IT Desktop & Peripherals Support Specialist

Cayuse Holdings; Bridgeport (WA); On-site; USD 50,199 - 63,975; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Savings Plan with matching

Paid Time Off

Job summary

Cayuse Holdings is seeking a Computer User Support Specialist to provide advanced support for PC hardware, software, and peripherals. The role involves troubleshooting, installation, and user training.

Ideal candidates should have 8 years of IT support experience, relevant certifications, and skills in problem-solving and communication. The position is based in Bridgeport, Washington and offers a competitive pay range of $36.44 - $46.44 per hour.

Qualifications

• Minimum of eight years of IT technical support experience.
• Current 8570 IA Baseline Certification at IAT Level I.
• Hands-on experience supporting Microsoft Windows.
• Ability to obtain an Interim Secret clearance.

Responsibilities

• Provide technical support for PC hardware and software.
• Install and configure desktops and peripherals.
• Troubleshoot hardware and software issues.
• Document support incidents and resolutions.

Skills

Problem-solving skills

Exceptional communication skills

Customer responsiveness

Proficient in Microsoft tools

Education

Associate's degree in a related discipline

Tools

ServiceNow

Microsoft Windows 10

Microsoft Office 2013 and 365

Job description

Cayuse Holdings is seeking a Computer User Support Specialist to provide advanced support for PC hardware, software, and peripherals. The role involves troubleshooting, installation, and user training.

Ideal candidates should have 8 years of IT support experience, relevant certifications, and skills in problem-solving and communication. The position is based in Bridgeport, Washington and offers a competitive pay range of $36.44 - $46.44 per hour.