Senior IT Delivery Leader — Solutions & Consulting

Techstra Solutions; Pittsburgh (Allegheny County); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Techstra Solutions is seeking an experienced IT Solutions & Consulting Delivery Leader responsible for delivery excellence, project health, and disciplined account operations across key client engagements. This role provides senior delivery oversight to ensure high-quality execution of technology solutions and consulting services.

As a member of the leadership team, you will drive operational excellence, monitor financial performance and client health, establish delivery best practices, and lead

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related field.
• 10+ years of experience leading technology consulting, professional services, or IT delivery organizations.
• Proven success delivering application development, data, cloud, digital transformation, AI, or managed services engagements.
• Proven experience managing client portfolios, delivery teams, and financial performance.
• Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Experience with project governance, resource planning, operational metrics, and delivery excellence.
• Strong financial acumen, including budgeting, forecasting, utilization, and gross margin management.
• Exceptional leadership, communication, stakeholder management, and problem-solving skills.
• Ability to influence executive stakeholders and build trusted client relationships.
• Experience leading distributed and hybrid teams preferred.
• PMP, Scrum, ITIL, or related certifications preferred.
• MBA or advanced degree preferred.

Responsibilities

• Lead the delivery of technology consulting, application development, data, cloud, AI, and managed services engagements.
• Ensure projects are delivered on time, within budget, and to quality expectations.
• Oversee project planning, estimation, staffing, governance, and delivery execution.
• Serve as the primary escalation point for delivery issues, risks, and client concerns.
• Build trusted relationships with client executives and key stakeholders.
• Partner with account leaders to drive client satisfaction, retention, and growth.
• Establish and continuously improve delivery processes, standards, and best practices.
• Monitor delivery KPIs, including project health, utilization, profitability, and customer satisfaction.
• Manage engagement financial performance, including revenue, gross margin, forecasting, and budgets.
• Ensure compliance with organizational policies, quality standards, and risk management practices.
• Support business growth through resource planning, forecasting, and operational insights.
• Lead workforce planning, resource allocation, and utilization management.
• Mentor and develop delivery managers, project managers, and consultants.
• Partner with recruiting and practice leaders to ensure appropriate staffing.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Proactively identify and mitigate delivery, operational, and financial risks.
• Ensure effective governance, reporting, and quality assurance processes.
• Lead resolution of critical project issues and customer escalations.
• Drive continuous improvement through delivery reviews and lessons learned.

Skills

Delivery leadership

Client success

Resource management

Financial accountability

Stakeholder management

Agile / Scrum

ITIL / PMP

Education

Bachelor's degree

Job description

Techstra Solutions is seeking an experienced IT Solutions & Consulting Delivery Leader responsible for delivery excellence, project health, and disciplined account operations across key client engagements. This role provides senior delivery oversight to ensure high-quality execution of technology solutions and consulting services.

As a member of the leadership team, you will drive operational excellence, monitor financial performance and client health, establish delivery best practices, and lead