IT Delivery Lead

Cypress HCM; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Cypress HCM seeks an IT Delivery Lead to act as the primary technical liaison and project leader for client IT initiatives. You will bridge business needs with technical teams, drive development and implementation of IT solutions, and ensure alignment with strategic goals while delivering exceptional stakeholder value.

You will also contribute to business development, proposal writing, and contract negotiations, guiding teams through complex projects and staying current with IT trends to deliver

Qualifications

• 7 years of related and progressive experience in IT delivery, project leadership, or operations management.
• 5 years in IT as product owner or project leader, preferably in consulting or service delivery.
• 1 year as Agile team manager, scrum master, or product owner.

Responsibilities

• Lead and manage delivery of IT projects and services for clients, ensuring value and desired functionality.
• Partner with delivery teams to drive end-to-end project execution and remove blockers.
• Coordinate with clients, stakeholders, and internal teams, providing regular updates and guidance.

Skills

IT project leadership

Stakeholder communication

Agile / Scrum

Education

Bachelor's Degree in CS/IS/Business

Product Owner / Scrum Master Certification

Job description

As an IT Delivery Lead, you will serve as the primary technical liaison and leader for our IT projects. The role will be pivotal in ensuring the successful delivery of IT solutions by bridging the gap between business stakeholders and technical teams. Through your expertise in IT project management and deep understanding of technical requirements, you will drive the development and implementation of innovative IT solutions that align with organizational goals and deliver exceptional value to our stakeholders. You will be the main point of contact for the clients, stakeholders, and internal teams, providing regular updates, feedback, and guidance. In this role you will also be involved in business development, proposal writing, and contract negotiation.

Responsibilities

• Lead and manage the delivery of IT projects and services for clients, ensuring that they desired functionality and value to the company
• Partner with the technical delivery teams to drive the end-to-end project execution and assist in resolving blockers
• Coordinate and communicate with the clients, stakeholders, and internal teams, providing regular updates, feedback, and guidance
• Ensure that the project deliverables are aligned with the strategy and desired outcomes
• Provide coaching, mentoring, and support to the project team members, and foster a collaborative and positive work environment
• Contribute to the business development, proposal writing, and contract negotiation activities
• Stay updated with the latest IT trends, best practices, and technologies, and apply them to the project delivery
• Participate and/or lead large or complex technical projects

Required Qualifications

• 7 years of related and progressive experience combining IT delivery or support, solutions implementation, product ownership, operations management, team leadership
• 5 years of experience in IT as a product owner or project leader, preferably in a consulting or service delivery role
• 1 year of experience as an Agile team manager, scrum master, or product owner

Preferred Qualifications

• 10 years of related and progressive experience combining IT delivery or support, solutions implementation, project management, operations management, team leadership
• 10 years of experience troubleshooting hardware, software, and networks in a Windows environment
• 4 years of experience with thin client software and systems
• 5 years deploying software to desktops/service using automated software and deployment tools
• 5 years of systems integration experience in a large complex organization
• 3 years of experience as an Agile team manager, scrum master, or product owner
• Bachelor's Degree in Computer Science, Information Systems, Business, or related field
• Certification as Product Owner, Scrum Master, or Team Coach