Senior IT Contracts & Licensing Operations Analyst

Advocate Health; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Advocate Health seeks an IT Contract and Licensing Specialist to lead complex software licensing negotiations and manage asset tracking across the enterprise. This role partners with Finance, Technology Services, and Business requestors to shape terms, SLAs and deliverables from concept through execution.

The ideal candidate brings deep licensing knowledge, experience with large-scale procurement, and strong analytical skills to optimize IT spend while maintaining compliance.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business or related field.
• 5+ years of experience in computer science, information technology or business administration with licensing, negotiation and sourcing responsibilities.
• Experience with large-scale automated material management systems and contract negotiations with major software/hardware providers.

Responsibilities

• Lead and/or support the development of contractual terms (licensing, pricing, duration, deliverables, SLAs) from concept to execution.
• Negotiate terms with suppliers and commercial transactions groups; handle contracts that qualify as exceptions.
• Maintain licensing reporting and perform audits to ensure compliance with licensing entitlements.
• Assist IT budgeting by gathering data, validating purchasing requests, identifying savings, and tracking SLAs.
• Analyze performance metrics to inform changes to agreements and optimize IT spend.
• Document contractual rights and obligations; ensure due diligence and compliance with terms.
• Conduct monthly/quarterly business reviews with vendors; participate in evaluations and contract negotiations for acquisitions.
• Prepare annual category and IT investments for budgeting and strategic planning; promote preferred vendors.
• Audit invoices to ensure negotiated prices; coordinate IT equipment and supply orders.
• Oversee RFI/RFP processes and communicate updates with IT owners and business users.
• Provide guidance to project managers on product processes and offer coaching to team members.

Skills

Licensing expertise

Software asset management

Hardware asset management

Communication skills

Data analysis

Contract negotiation

Multitasking

Excel/ERP experience

Ticketing systems

Self-directed

Education

Bachelor's degree

Tools

ERP software

Job description

Advocate Health seeks an IT Contract and Licensing Specialist to lead complex software licensing negotiations and manage asset tracking across the enterprise. This role partners with Finance, Technology Services, and Business requestors to shape terms, SLAs and deliverables from concept through execution.

The ideal candidate brings deep licensing knowledge, experience with large-scale procurement, and strong analytical skills to optimize IT spend while maintaining compliance.