Senior IT Business Analyst III: Process & App Optimization

State of South Carolina; Columbia (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

South Carolina Department of Transportation is seeking a Business Analyst to analyze business operations, administer enterprise applications, and ensure technology solutions align with agency processes and policies.

The role partners with business units to document requirements, review workflows, and propose improvements to efficiency, compliance, and service delivery. Responsibilities include data analysis, reporting, and supporting system upgrades and training.

Qualifications

• Bachelor's degree in computer science or related field with at least 3 years of relevant experience.
• Ability to analyze business processes and document requirements.
• Experience configuring and administering enterprise applications.
• Understanding of cybersecurity, records management, and data governance.

Responsibilities

• Analyze business operations and document requirements to recommend technology-enabled solutions.
• Configure and administer assigned enterprise applications to support agency objectives.
• Develop reports, dashboards, and automated data processes for decision-making.
• Coordinate with vendors and technical teams for upgrades and implementations.
• Provide training materials and document standard operating procedures.
• Participate in testing, change management, and compliance activities.

Skills

Business analysis

Requirements gathering

Process improvement

Stakeholder collaboration

Data analysis

Education

Bachelor's degree in computer science or related field

3 years of experience in computer system development

Job description

South Carolina Department of Transportation is seeking a Business Analyst to analyze business operations, administer enterprise applications, and ensure technology solutions align with agency processes and policies.

The role partners with business units to document requirements, review workflows, and propose improvements to efficiency, compliance, and service delivery. Responsibilities include data analysis, reporting, and supporting system upgrades and training.