Senior IT BA Supervisor — Lead Teams & Solutions

State of Washington; Olympia (WA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Department of Licensing (DOL) in Olympia, WA is seeking a Senior IT Business Analyst Supervisor to lead a five-person BA team, drive requirements elicitation and validation, and translate stakeholder needs into system improvements. You will partner with vendors, developers and QA to deliver solutions across state-wide initiatives.

The role requires strong leadership in business analysis, collaboration with leaders and product owners, and a commitment to inclusive government services.

Qualifications

• Eleven (11) years of IT experience or five (5) years with three BA functions.
• Experience leading a team of BAs and working with vendors.

Responsibilities

• Lead a team of five Business Analysts across internal partners and projects.
• Plan, assign and monitor workload using Azure DevOps; set due dates and deliverables.
• Monitor quality, performance and provide training and guidance.
• Collaborate with leadership, product owners, and vendors to prioritize and coordinate solutions.
• Create functional specifications for the technology team.

Skills

Team leadership

Business analysis

Stakeholder engagement

Requirements elicitation

Education

Bachelor's degree in related field

Master's degree in related field

Tools

Azure DevOps

Job description

Department of Licensing (DOL) in Olympia, WA is seeking a Senior IT Business Analyst Supervisor to lead a five-person BA team, drive requirements elicitation and validation, and translate stakeholder needs into system improvements. You will partner with vendors, developers and QA to deliver solutions across state-wide initiatives.

The role requires strong leadership in business analysis, collaboration with leaders and product owners, and a commitment to inclusive government services.