Data-Driven Business Systems Analyst

First Citizens Bank; Town of Florida (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

First Citizens Bank in New York seeks an analytics professional to deliver strategic insight into business systems through complex analysis, reporting, and operational activities. You will serve as a technical expert on system usage, determine business requirements, and monitor compliance and effectiveness.

The role involves identifying issues, overseeing junior analysts, producing advanced reports, and documenting requirements and system designs to support organizational goals.

Qualifications

• Bachelor's Degree or 4 years in systems support, analytics, or operations support.
• HS diploma or GED with 8 years in systems support, analytics, or operations support.

Responsibilities

• Data analysis: sources, compiles, interprets data and reports findings.
• Identify requirements and communicate them via specs, reports, or plans.
• Produce advanced reports based on data analysis and testing outputs.
• Provide expert system support and guide end-users for improved experience.
• Create and maintain documentation of requirements and system designs.

Skills

Data analysis

Requirements gathering

Advanced reporting

System support

Documentation

Enterprise Java

Agile/SAFe

JIRA

Education

Bachelor's Degree in relevant field (Systems Support, Analytics, or Operations)

HS Diploma or GED with 8 years of experience

Tools

JIRA

Job description

First Citizens Bank in New York seeks an analytics professional to deliver strategic insight into business systems through complex analysis, reporting, and operational activities. You will serve as a technical expert on system usage, determine business requirements, and monitor compliance and effectiveness.

The role involves identifying issues, overseeing junior analysts, producing advanced reports, and documenting requirements and system designs to support organizational goals.