Senior IT Analyst, Tech Services – Nuclear Fleet

vst; Carroll Township (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

Vistra Corporate Services Company is seeking an Analyst V to drive documentation and process improvements, configure applications, and support IT infrastructure for Vistra's Nuclear Fleet. You will identify opportunities to enhance service delivery, implement automation, and train users on new TS processes to boost adoption.

The role focuses on partnering with business and technology teams, measuring performance with metrics, and delivering clear leadership communications to stakeholders across

Qualifications

• 5-7 years of professional experience in a technology or business field.
• Professional certifications preferred (e.g., ITIL, CSM, AWS).
• Ability to lead, track, and communicate status of cross-team initiatives.
• Ability to identify, evaluate, and implement opportunities for automation and continuous improvement of ITIL-aligned processes.
• Experience creating and updating process documentation.

Responsibilities

• Facilitate daily operational activities and measure process quality and compliance.
• Apply statistical methods to analyze and configure applications to improve customer experience.
• Identify, evaluate, and implement automation to support ITIL processes.
• Partner with nuclear business users, architecture and development teams for effective application use.
• Lead, track, and communicate status of cross-team initiatives.
• Develop and maintain relationships with technology, business teams, and vendors.

Skills

Process improvement

ITIL

Automation

Documentation

Leadership communication

Cross-team collaboration

Training

Project tracking

Education

Bachelor's degree or higher

Tools

AWS

Job description

Vistra Corporate Services Company is seeking an Analyst V to drive documentation and process improvements, configure applications, and support IT infrastructure for Vistra's Nuclear Fleet. You will identify opportunities to enhance service delivery, implement automation, and train users on new TS processes to boost adoption.

The role focuses on partnering with business and technology teams, measuring performance with metrics, and delivering clear leadership communications to stakeholders across