Senior IT Analyst: SAP SuccessFactors HR & Onboarding

Duke University; Durham (NC); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Duke University is seeking a Senior IT Analyst in Administrative Systems Management (HR/Payroll) to serve as the functional expert for SAP SuccessFactors Recruiting and Onboarding. You will support HR technology initiatives across Duke University and Duke Health System, collaborating with stakeholders to optimize processes.

The role requires five years of IT or related experience and at least two years with SAP SuccessFactors Recruiting and Onboarding, with a preference for higher education or

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• Minimum of five years of experience in information technology, business operations, or financial management.
• Minimum of two years of direct experience supporting SAP SuccessFactors Recruiting and Onboarding modules.
• Demonstrated ability to manage multiple projects and priorities simultaneously.
• Ability to collaborate effectively with administrative, technical, and functional stakeholders in a complex organizational environment.

Responsibilities

• Serving as the functional system administrator for Duke's SAP SuccessFactors Recruiting and Onboarding solutions.
• Acting as the configuration expert for requisition templates, workflows, onboarding processes, and related system functionality.
• Managing integrations between SuccessFactors and external platforms, including SAP, HireRight, and other API-based solutions.
• Coordinating testing efforts for SuccessFactors releases and upgrades across Duke University and Duke Health stakeholders.
• Leading and supporting projects involving new functionality, system enhancements, and onboarding of additional business units.
• Developing reports and analytics that support business operations and end‑user requirements.
• Serving as a business analyst for HR and Payroll technology initiatives and special projects.
• Collaborating with functional teams to identify opportunities for process improvement and technology optimization.

Education

Bachelor's degree or equivalent

Job description

Duke University is seeking a Senior IT Analyst in Administrative Systems Management (HR/Payroll) to serve as the functional expert for SAP SuccessFactors Recruiting and Onboarding. You will support HR technology initiatives across Duke University and Duke Health System, collaborating with stakeholders to optimize processes.

The role requires five years of IT or related experience and at least two years with SAP SuccessFactors Recruiting and Onboarding, with a preference for higher education or