Senior Insurance Tech & AI Solutions Analyst

CNA Insurance; Chicago (IL); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking a Senior Technical Analyst to support the Small Business Technology team in modernization and digital enablement initiatives in the Chicago area. You will analyze complex processes, define business and system requirements, manage priorities, and translate business needs into executable solutions across multiple stakeholders.

The role emphasizes delivering modernization of agent-facing portals, policy administration, APIs, rating and underwriting improvements, and

Qualifications

• Bachelor’s degree in a related discipline or equivalent.
• Typically seven years of related work experience.

Responsibilities

• Lead senior technical analyst projects in the functional area.
• Elicit and review business requirements with stakeholders.
• Develop innovative, cost effective solutions and obtain management approval.
• Analyze business operations to provide technical support and achieve objectives.
• Coordinate with organizational groups and manage resources.
• Serve as liaison for business issues and operations.

Skills

Insurance tech platforms

Policy administration systems

Digital modernization

Scaled Agile / Agile

Stakeholder management

Communication

AI integration

Vendor management

Education

Bachelor’s degree in related discipline

Job description

CNA Insurance is seeking a Senior Technical Analyst to support the Small Business Technology team in modernization and digital enablement initiatives in the Chicago area. You will analyze complex processes, define business and system requirements, manage priorities, and translate business needs into executable solutions across multiple stakeholders.

The role emphasizes delivering modernization of agent-facing portals, policy administration, APIs, rating and underwriting improvements, and