Senior Insurance Operations Specialist – Multinational

Marsh & McLennan Companies; United States; Remote; USD 75,000 - 95,000; Full time

Job summary

Join a leading global professional services firm as a Senior Insurance Operations Specialist, where you'll contribute to our Placement team by managing client relationships and ensuring compliance with global insurance programs. This hybrid role offers professional development opportunities in an inclusive environment, emphasizing teamwork and efficiency.

Benefits

Professional development opportunities

Supportive leadership

Inclusive culture

Career advancement

Qualifications

• Minimum 3 years of experience in the insurance industry.
• Strong project management and operational skills.
• Excellent command of spoken and written English.

Responsibilities

• Set up new clients on Multinational network portal.
• Liaise with Marsh network to ensure global program compliance.
• Assist client teams with queries and projects.

Skills

Project Management

Operational Skills

Relationship Management

Communication

Education

Bachelor’s degree

Certificate in General Insurance (CGI)

Job description

Senior Insurance Operations Specialist – Multinational

We are seeking a talented individual to join our Placement team at Marsh & McLennan Asia Business Services (MMABS) . This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Senior Insurance Operations Specialist – Multinational

We will count on you to:

• Set up all new clients on Multinational network portal (Marsh Global Connect)
• Issue Network policy instructions via Marsh Global Connect
• Work with Marsh network across countries to ensure that all compulsory documentation is provided, and all regulatory deadlines and clients’ KPIs are met
• Liaise with Marsh network to ensure global programs are issued, paid and all documents uploaded to Marsh Global Connect
• Support on policy premium allocations and billings
• Ensure Rules of the Road are followed in all dealings with Marsh network
• Foster and maintain good working relationships with the international Marsh network and insurers
• Assist the client team in their day-to-day queries that relate to Multinational risks
• Ad hoc support for client teams on Multinational projects such as local policy audits
• Collaborate with client executives to improve overall client experience and to provide excellent client service
• Continuously identify areas for process improvement to increase efficiencies as well as participate, monitor and/or oversee the initiatives

What you need to have:

• Bachelor’s degree with a minimum of 3 years of experiences within insurance industry.
• Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage.
• Strong project management, operational skills and able to prioritize and manage multiple projects
• Ability to build and sustain strong relationships with clients and internal stakeholders
• Excellent command of spoken and written English

What makes you stand out:

• Willing to learn and take on new challenges
• Excellent coordination skills and ability to work with multiple stakeholder

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Company:

MMC Corporate

Description:

We are seeking a talented individual to join our Placement team at Marsh & McLennan Asia Business Services (MMABS) . This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Senior Insurance Operations Specialist – Multinational

We will count on you to:

• Set up all new clients on Multinational network portal (Marsh Global Connect)
• Issue Network policy instructions via Marsh Global Connect
• Work with Marsh network across countries to ensure that all compulsory documentation is provided, and all regulatory deadlines and clients’ KPIs are met
• Liaise with Marsh network to ensure global programs are issued, paid and all documents uploaded to Marsh Global Connect
• Support on policy premium allocations and billings
• Ensure Rules of the Road are followed in all dealings with Marsh network
• Foster and maintain good working relationships with the international Marsh network and insurers
• Assist the client team in their day-to-day queries that relate to Multinational risks
• Ad hoc support for client teams on Multinational projects such as local policy audits
• Collaborate with client executives to improve overall client experience and to provide excellent client service
• Continuously identify areas for process improvement to increase efficiencies as well as participate, monitor and/or oversee the initiatives

What you need to have:

• Bachelor’s degree with a minimum of 3 years of experiences within insurance industry.
• Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage.
• Strong project management, operational skills and able to prioritize and manage multiple projects
• Ability to build and sustain strong relationships with clients and internal stakeholders
• Excellent command of spoken and written English

What makes you stand out:

• Willing to learn and take on new challenges
• Excellent coordination skills and ability to work with multiple stakeholder

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

About the company

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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