Senior Insurance Authorization & Registration Specialist

Advocate Health Care; Oak Brook (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Advocate Health Care in Illinois seeks qualified staff to manage payor requirements, authorize inpatient/outpatient services, and guide patients through uninsured or out-of-network scenarios. The role also handles pre-registration, data entry, and patient education on required documents.

Candidates should have a High School diploma and at least 2 years in health care, insurance, call center, or customer service. Strong problem solving and communication skills are essential.

Qualifications

• Ability to problem solve in a high profile and high stress area.
• Ability to prioritize and organize workload.
• Mathematical aptitude, effective communication, and critical thinking skills.
• Excellent verbal and written communication skills.
• General computer knowledge.

Responsibilities

• Acquires and maintains current knowledge of payor requirements for authorizations and hospital billing.
• Performs insurance authorization of inpatient and outpatient services.
• Consults with patients and departments for uninsured/out-of-network statuses and provides next steps.
• Ensures completion of policies for patient identification and notification in HMO coverage cases.
• Pre-registers and registers patients and enters accurate demographic and insurance information into ADT system.
• Generates and processes documents for patient registration and educates patients on required signatures.

Skills

Problem solving

Prioritization

Math & critical thinking

Verbal & written communication

Computer literacy

Education

High School Graduate

Job description

Advocate Health Care in Illinois seeks qualified staff to manage payor requirements, authorize inpatient/outpatient services, and guide patients through uninsured or out-of-network scenarios. The role also handles pre-registration, data entry, and patient education on required documents.

Candidates should have a High School diploma and at least 2 years in health care, insurance, call center, or customer service. Strong problem solving and communication skills are essential.