A leading insurance company is seeking a Senior Account Associate - Commercial Lines. This remote position requires excellent customer service and insurance knowledge along with team leadership skills. The ideal candidate will have over three years of experience in customer service within the insurance industry and proficiency in MS Office. Competitive salaries, health insurance, and a supportive work culture are offered as part of the compensation package.
Qualifications
3+ years of customer service experience in the insurance industry.
Thorough knowledge of insurance brokerage and client needs.
Required active licensing; professional designation (CISR) preferred.
Responsibilities
Assist in directing day-to-day activities and workflow of the team.
Track policy expirations for existing clients.
Handle policy endorsements, audits, cancellations, and reinstatements.
Conduct client research and prepare submissions for underwriting.
Monitor reports on delinquent accounts.
Skills
Customer service experience
Knowledge of insurance brokerage
Analytical skills
Communication skills
Multitasking skills
Organizational skills
Education
High School Diploma or equivalent
Tools
MS Office (Outlook, Word, Excel)
Job description
A leading insurance company is seeking a Senior Account Associate - Commercial Lines. This remote position requires excellent customer service and insurance knowledge along with team leadership skills. The ideal candidate will have over three years of experience in customer service within the insurance industry and proficiency in MS Office. Competitive salaries, health insurance, and a supportive work culture are offered as part of the compensation package.