Senior Instrumentation Applications Specialist

ABB Inc; Bartlesville (OK); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Job summary

ABB Bartlesville, OK is seeking an experienced professional to support the Instrumentation portfolio, engage with customers, and collaborate with Sales, Engineering, and Operations to resolve technical issues and drive product improvements. The role emphasizes technical sales support, product knowledge, and timely responses to customer needs.

The position is hybrid, requiring 2–3 days onsite at the Bartlesville factory, with increased onsite presence during the initial period.

Qualifications

• 5+ years of relevant professional experience in instrumentation, industrial products, technical support, applications, technical sales, or a related field.
• Field experience supporting instrumentation products, industrial measurement systems, customer applications, troubleshooting, or technical service.
• Working knowledge of instrumentation products, technical specifications, or industrial measurement applications.
• Ability to troubleshoot product or application issues, communicate technical information clearly, and coordinate solutions with customers and internal teams.
• Willing and able to travel up to 25% of the time, as needed, for customer support.
• Candidates must have work authorization that permits permanent employment with ABB in the United States.

Responsibilities

• Support product portfolio activities by gathering customer feedback, monitoring market trends, and identifying opportunities to improve product offerings and customer satisfaction.
• Maintain product and technical knowledge by understanding specifications, configurations, applications, product capabilities, and relevant industry standards.
• Support product improvements and lifecycle activities by identifying customer needs, contributing technical recommendations, and assisting with product updates and new offering introductions.
• Resolve product and application issues by working with Sales, Engineering, Service, Manufacturing, and Quality to investigate concerns and coordinate solutions.
• Provide technical sales support by answering product questions, assisting with quotations, participating in customer meetings, and communicating product capabilities and limitations.
• Support product launches and training by contributing technical content, sales materials, product communications, and training for internal teams and customers.
• Collaborate across functions to address product quality concerns, improve product performance, and support compliance with ABB standards, policies, and safety requirements.

Skills

Instrumentation experience

Technical support

Sales support

Travel up to 25%

US work authorization

Education

Bachelor's degree in Engineering

Tools

SAP

CRM systems

Job description

ABB Bartlesville, OK is seeking an experienced professional to support the Instrumentation portfolio, engage with customers, and collaborate with Sales, Engineering, and Operations to resolve technical issues and drive product improvements. The role emphasizes technical sales support, product knowledge, and timely responses to customer needs.

The position is hybrid, requiring 2–3 days onsite at the Bartlesville factory, with increased onsite presence during the initial period.