Senior Instructional Designer: Tech & Video (Remote)

CSG; États-Unis; À distance; USD 85 000 - 115 000; Plein temps

Avantages offerts par ce poste

Work from Home, in-office, or hybrid

Employee Belonging Groups

Healthcare: Dental, Medical

Paid Vacation, Volunteer, and Holiday

Résumé du poste

CSG is seeking a Sr. Technical Instructional Designer to create diverse training programs for Forte software and related applications. You will work with SMEs to develop technical content, maintain documentation, and deliver train-the-trainer sessions across the organization.

The role requires 3–5 years in instructional design, strong writing/editing skills, and proficiency with Articulate 360, Adobe Captivate, Premiere, and Camtasia. Remote collaboration and cross-team work are common.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5 years of related experience developing on-demand, instructor-led, virtual instructor-led, and blended learning courses and large-scale education programs
• 3-5 years of related experience using ADDIE/SAM/instructional design methodologies
• Ability to apply current tools and technologies for cost-effective, convenient, flexible, and accessible education.
• Proficiency in eLearning authoring tools such as Articulate 360 or Adobe Captivate and in video development and editing tools such as Adobe Premiere or Camtasia
• Excellent written and verbal communication skills.
• Expert technical writing/editing skills.
• Ability to distill complex information into clear, concise text.
• Ability to apply professional concepts to resolve issues.
• Excellent organizational skills, including the ability to consistently adhere to multiple deadlines and frequently changing workloads.
• Ability to work independently, delivering accurate documentation under deadline pressure.
• Ability to work effectively in a team environment.
• Documentation layout and design skills are a plus. Proficiency with other Microsoft Office applications.
• Ability to read, write, speak, and understand the English language in a business environment.

Responsabilités

• Design and develop on-demand, video-based, instructor-led, virtual instructor-led, and blended learning courses and programs.
• Review technical documentation and interview SMEs to develop instructional materials.
• Collaborate with end users and SMEs to define procedures and content.
• Utilize and update training materials according to Quality and Document Control.
• Deliver train-the-trainer programs for staff and trainers.
• Develop relationships with stakeholders and gather product knowledge feedback.
• Design, develop, and deliver web content, user guides, and end-user training materials; deliver blended learning solutions as needed.
• Maintain the accuracy of all documentation.

Connaissances

Instructional design

ADDIE/SAM

Technical writing

Video development

Clear written communication

Organizational skills

Independent work

Team collaboration

Microsoft Office

Formation

Bachelor’s degree or equivalent experience

Outils

Articulate 360

Adobe Captivate

Adobe Premiere

Camtasia

Microsoft Office

Description du poste

CSG is seeking a Sr. Technical Instructional Designer to create diverse training programs for Forte software and related applications. You will work with SMEs to develop technical content, maintain documentation, and deliver train-the-trainer sessions across the organization.

The role requires 3–5 years in instructional design, strong writing/editing skills, and proficiency with Articulate 360, Adobe Captivate, Premiere, and Camtasia. Remote collaboration and cross-team work are common.