Senior Institutional Research & Analytics Lead

The Graduate Center, City University of New York; New York (NY); Hybrid; USD 80,000 - 106,000; Full time

Job summary

The Graduate Center, City University of New York is seeking an Institutional Research Manager / Senior Research Analyst to lead data governance, analytics, and institutional reporting. The role reports to the Director for Institutional Effectiveness and collaborates across admissions, enrollment, retention, and student success metrics.

Hybrid in-person schedule (80% on-site) with responsibilities including extracting data from the data warehouse, building Tableau dashboards, conducting studies,

Qualifications

• Bachelor's degree with six years' relevant experience required.
• Master's degree with coursework in research methodology, statistics, data visualization, and survey methods with at least four years of relevant experience.
• Ph.D. preferred in quantitative, analytical, social science, education, or public policy fields.
• Strong analytical, quantitative, and problem-solving skills with experience in data management, validation, analysis, and interpretation.
• Experience with SQL and statistical analysis software (R).
• Experience developing dashboards and data visualizations using Tableau or similar tools.
• Experience designing and administering surveys with Qualtrics and analyzing survey data.
• Excellent written and verbal communication skills with ability to present findings to leadership.
• Ability to manage multiple priorities and meet deadlines.
• Experience in institutional research and higher education analytics.

Responsibilities

• Extract, clean, validate, and analyze institutional data from the data warehouse and other sources.
• Develop and update reports, dashboards, and visualizations on admissions, enrollment, retention, graduation, and time-to-degree.
• Conduct institutional research studies to inform strategic decisions.
• Maintain documentation for data definitions, reporting methodologies, and business rules.
• Support survey initiatives from development to reporting.
• Communicate findings via reports, presentations, and dashboards for diverse audiences.
• Collaborate with stakeholders to define reporting requirements.
• Manage multiple projects and reporting cycles with strong organization.
• Stay current with research methodologies and analytics tools.
• Perform related duties as assigned.

Skills

SQL

R

Tableau

Qualtrics

Data visualization

Communication skills

Independent worker

Project management

Analytical thinking

Education

Bachelor's Degree

Master's degree

Ph.D. preferred

Tools

SQL

R

Tableau

Qualtrics

Job description

The Graduate Center, City University of New York is seeking an Institutional Research Manager / Senior Research Analyst to lead data governance, analytics, and institutional reporting. The role reports to the Director for Institutional Effectiveness and collaborates across admissions, enrollment, retention, and student success metrics.

Hybrid in-person schedule (80% on-site) with responsibilities including extracting data from the data warehouse, building Tableau dashboards, conducting studies,