Senior Insights & Client Success Manager

84.51 Centre; Ohio; Vor Ort; USD 75.000 - 110.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) with Roth option

Paid time off

Zusammenfassung

84.51°, a data science and retail insights company, seeks a Senior Client Success Manager - Insights to deliver customer, campaign, and business insights across multiple clients. You will translate data into actionable recommendations, build stakeholder relationships, and influence client strategies based on robust analyses.

Based in Cincinnati or Chicago, this role emphasizes collaboration, cross-functional teamwork, and proactive process improvement to drive client success and campaign

Qualifikationen

• Bachelors degree required or equivalent practical experience.
• Minimum 3+ years of relevant experience in analytics, insights, digital media, campaign reporting, retail media, advertising measurement, or a related field.
• Experience building stakeholder relationships and working directly with partners to support business needs.
• Experience working independently on complex analyses, recurring deliverables, and team initiatives.
• Strong analytical and problem-solving skills with the ability to synthesize data into actionable insights and recommendations.
• Strong written and verbal communication skills, including experience developing polished, stakeholder-ready materials.
• Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.
• Experience consulting with stakeholders or supporting business decisions through insights, reporting, or analysis.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Familiarity with retail media, digital advertising, campaign measurement, customer insights, or related industries preferred.

Aufgaben

• Develop and deliver customer, campaign, and business insights that support client strategies, campaign recommendations, and business decisions
• Gather, analyze, and synthesize campaign, customer, market, and business information to identify trends, performance drivers, and opportunities
• Build and maintain stakeholder relationships, consulting with clients and internal partners to understand business questions and align insights to their needs
• Translate data into clear, accurate, and actionable findings, recommendations, and business implications
• Create presentations, reports, scorecards, and other client- and stakeholder-ready materials used in internal and external discussions
• Work independently on recurring analyses, campaign wrap reporting, and ad hoc insight requests with limited oversight
• Support stakeholders in understanding and applying 84.51° tools, reporting, and insight capabilities
• Apply relevant business, customer, and category context, including compliance considerations where applicable, to strengthen recommendations
• Partner with Client Partnerships Executives, Sales, Campaign Operations, Product, Creative, and other cross-functional teams to deliver insight-driven support for client needs
• Proactively identify opportunities to improve reporting, analysis, tools, and team processes
• Coach and collaborate with others on specific skills, tools, and analytical approaches as appropriate

Kenntnisse

Analytical thinking

Stakeholder management

Communication

Data storytelling

Ausbildung

Bachelors degree

Tools

Excel

PowerPoint

Jobbeschreibung

84.51°, a data science and retail insights company, seeks a Senior Client Success Manager - Insights to deliver customer, campaign, and business insights across multiple clients. You will translate data into actionable recommendations, build stakeholder relationships, and influence client strategies based on robust analyses.

Based in Cincinnati or Chicago, this role emphasizes collaboration, cross-functional teamwork, and proactive process improvement to drive client success and campaign