Senior Activation & Growth Client Success Manager

84.51˚; Cincinnati (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with Roth option

Paid time off + holidays

Job summary

84.51° is seeking a Sr. Client Success Manager – Activation in Cincinnati to partner with a portfolio of CPG clients, driving holistic growth across Media and Incentives.

You’ll leverage Kroger Precision Marketing know‑how to deliver data‑driven activation strategies and cross-sell opportunities. You will collaborate with Sales, Lead Account Managers, Media and Insights Specialists to ensure flawless activation from pre‑sale through post‑campaign optimization.

Qualifications

• Bachelor's degree required.
• 4-5+ years in media, incentives, account management, business development, or related digital marketing roles.
• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• Strong strategic thinking with data insights to drive performance.
• Experience managing integrated media or incentive-based campaigns; publisher, agency, retail media, or CPG experience preferred.

Responsibilities

• Serve as a key client contact, fostering client relationships and planning media investment.
• Lead client communications including status calls, planning discussions, and performance reviews.
• Translate client goals into activation plans across Media and Incentives.
• Collaborate with Sales, Lead Account Managers, Media and Insights Specialists, and Campaign Operations to ensure activation from pre-sale to post-campaign optimization.
• Identify growth opportunities across Media and Incentives and present compelling narratives using results and audience analytics.
• Manage the activation lifecycle: kickoffs, timelines, trafficking inputs, in-flight optimization, reporting, and invoicing.

Skills

Client relationship mgmt

Strategic thinking

Data-driven decision making

Cross-functional collaboration

Project management

Education

Bachelor's degree

Job description

84.51° is seeking a Sr. Client Success Manager – Activation in Cincinnati to partner with a portfolio of CPG clients, driving holistic growth across Media and Incentives.

You’ll leverage Kroger Precision Marketing know‑how to deliver data‑driven activation strategies and cross-sell opportunities. You will collaborate with Sales, Lead Account Managers, Media and Insights Specialists to ensure flawless activation from pre‑sale through post‑campaign optimization.