Senior Inside Sales Support Manager

The Home Depot; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

The Home Depot in the Greater Los Angeles Market and Las Vegas, NV seeks a Manager of Inside Sales Support to lead transactional and relationship-driven support for Outside Sales Representatives serving managed account customers. You will drive quoting, order processing, and post-sales fulfillment in partnership with Stores, Vendors, Merchants, and Supply Chain.

You will nurture high-performing teams, improve service delivery, and align with business teams to accelerate sales growth through

Qualifications

• 2+ years leading sales support teams
• Experience in managing sales support operations
• Proven ability to drive operational metrics and process improvements
• Excellent written and verbal communication skills

Responsibilities

• Communicate effectively to resolve internal and external escalations and provide actionable insights to leadership
• Identify and address performance deficiencies; implement training and coaching
• Provide leadership to develop a high-performance, customer-focused sales team
• Analyze performance data and facilitate technology improvements to boost productivity

Skills

Sales support management

Operational metrics

Process improvement

Cross-functional collaboration

Education

High School Diploma or GED

Tools

Salesforce

Microsoft Office

Job description

The Home Depot in the Greater Los Angeles Market and Las Vegas, NV seeks a Manager of Inside Sales Support to lead transactional and relationship-driven support for Outside Sales Representatives serving managed account customers. You will drive quoting, order processing, and post-sales fulfillment in partnership with Stores, Vendors, Merchants, and Supply Chain.

You will nurture high-performing teams, improve service delivery, and align with business teams to accelerate sales growth through