Inside Sales Support Manager – LA & LV

The Home Depot; Los Angeles (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

The Home Depot in the Greater Los Angeles Market and Las Vegas, NV, seeks a Manager of Inside Sales Support to lead teams delivering quoting, order processing, and post-sales fulfillment in partnership with Stores, Vendors, Merchants, and Supply Chain. This role emphasizes leadership, process improvement, and a data-driven mindset to enhance customer loyalty and sales growth.

Success requires building high-performing teams, cross-functional engagement, and a customer-focused mindset, while

Qualifications

• Experience leading sales support teams and driving service metrics.
• Strong communication and collaboration across store, vendor, and supply chain teams.
• Proven ability to improve processes and customer experience.
• Demonstrated aptitude for data-driven decisions and coaching.

Responsibilities

• Lead Inside Sales Support teams delivering both transactional and relationship-driven support.
• Drive performance through coaching, performance plans, and development.
• Collaborate with Stores, Vendors, Merchants, and Supply Chain to optimize service.
• Monitor and improve key sales and service metrics across the market.

Skills

Leadership

Communication

Cross-functional teamwork

Customer focus

Coaching

Education

High school diploma or GED

Tools

Salesforce

Microsoft Office

Job description

The Home Depot in the Greater Los Angeles Market and Las Vegas, NV, seeks a Manager of Inside Sales Support to lead teams delivering quoting, order processing, and post-sales fulfillment in partnership with Stores, Vendors, Merchants, and Supply Chain. This role emphasizes leadership, process improvement, and a data-driven mindset to enhance customer loyalty and sales growth.

Success requires building high-performing teams, cross-functional engagement, and a customer-focused mindset, while