Senior Inside Sales: Retention & Renewals (SaaS)

wk; Coppell (TX); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)

Tuition Assistance

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer Tax and Accounting North America is seeking a Sr. Sales Business Retention Associate to perform inside sales with existing clients, driving renewals and revenue through upsells. You will report to the Associate Director, Sales Business Retention and support lead generation.

Ideal candidates have 2+ years in B2B retention/renewals or inside sales of SaaS products, strong MS Teams usage, and excellent English communication. A BS/BA in business or equivalent experience is preferred.

Qualifications

• Two+ years in a sales/account management, customer service or customer facing role.
• Experience using online presentation tools (MS Teams).
• Excellent verbal and written English language skills.

Responsibilities

• Learn full line of Tax & Accounting software products, features, pricing and value proposition.
• Handle renewal activity to promote a positive renewal for customers.
• Execute add-on sales and other sales services.
• Manage renewal cycles and high-profile accounts.
• Identify and forward leads to appropriate sales channels.

Skills

MS Teams

English proficiency

Customer service

Independent work

Education

BS/BA in business-related field

Tools

Salesforce.com

Job description

Wolters Kluwer Tax and Accounting North America is seeking a Sr. Sales Business Retention Associate to perform inside sales with existing clients, driving renewals and revenue through upsells. You will report to the Associate Director, Sales Business Retention and support lead generation.

Ideal candidates have 2+ years in B2B retention/renewals or inside sales of SaaS products, strong MS Teams usage, and excellent English communication. A BS/BA in business or equivalent experience is preferred.