Senior Inside Sales Representative

Staffmark; Waukesha (WI); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Disability insurance

401(k)

Paid time off

Job summary

Staffmark is recruiting for a Senior Inside Sales Representative – Direct Hire in the Wisconsin area. The role focuses on handling inbound/outbound sales, building customer relationships, and driving orders for industrial parts and engineered solutions.

The ideal candidate has 3–4 years of inside sales experience, proficiency with CRM/ERP systems, and strong communication skills to negotiate and close deals. This full-time position follows a Monday–Friday schedule with standard daytime hours.

Qualifications

• 3-4 years of inside sales experience in industrial distribution, manufacturing, technical sales, or related industry.
• Proven track record of achieving sales goals with strong customer service.
• Experience preparing quotes, proposals, sales orders, and managing customer accounts.
• Ability to understand and communicate technical product information effectively.
• Strong communication, negotiation, and relationship-building skills.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and online channels.
• Generate quotes and proposals for industrial parts, components, and engineered solutions.
• Manage the sales process from initial customer contact through order fulfillment.
• Identify opportunities to cross-sell and upsell products based on customer needs.
• Build and maintain long-term customer relationships while serving as a primary contact for assigned accounts.
• Coordinate with outside sales, technical specialists, operations, and customer service teams to ensure satisfaction.
• Enter and maintain customer, lead, opportunity, and order information in the CRM.
• Track sales activities, pipeline performance, and forecasting data.
• Prepare reports supporting sales performance and market analysis.
• Resolve customer concerns and elevate complex issues when necessary.
• Stay informed on industry trends and product applications.

Skills

Communication

Negotiation

Relationship building

Sales

Education

High school diploma or GED

Associate/Bachelor in Business/Engineering/Technical Sales

Tools

CRM systems

ERP systems

Microsoft Excel

Microsoft Office Suite

Job description

Now hiring a Senior Inside Sales Representative – Direct Hire

Pay: $75,000-$80,000 per year
Schedule: Monday-Friday, 7:00 AM-4:00 PM or 8:00 AM-5:00 PM

Education Requirements

• High school diploma or GED required.
• Associate’s or Bachelor’s degree in Business, Engineering, Technical Sales, or a related field preferred.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Experience using CRM systems and sales management software preferred.

Experience Requirements

• 3-4 years of inside sales experience in industrial distribution, manufacturing, technical sales, or a related industry.
• Proven track record of achieving sales goals while providing exceptional customer service.
• Experience preparing quotes, proposals, sales orders, and managing customer accounts.
• Strong communication, negotiation, and relationship-building skills.
• Experience with ERP systems, advanced quoting tools, or extrusion industry products is a plus.
• Ability to understand and communicate technical product information effectively.

Physical Capabilities

• Ability to sit and work at a computer for extended periods throughout the workday.
• Must be able to frequently use a telephone, keyboard, and other office equipment.
• Ability to manage multiple projects, priorities, and customer accounts simultaneously.
• Capable of working in a fast-paced sales environment while maintaining attention to detail and accuracy.

Job Duties

• Respond to inbound sales inquiries via phone, email, and online channels.
• Generate quotes and proposals for industrial parts, components, and engineered solutions.
• Manage the sales process from initial customer contact through order fulfillment.
• Identify opportunities to cross-sell and upsell products based on customer needs.
• Build and maintain long-term customer relationships while serving as a primary point of contact for assigned accounts.
• Coordinate with outside sales representatives, technical specialists, operations, and customer service teams to ensure customer satisfaction.
• Enter and maintain customer, lead, opportunity, and order information within the CRM system.
• Track sales activities, pipeline performance, and forecasting data.
• Prepare reports supporting sales performance and market analysis.
• Resolve customer concerns and elevate complex issues when necessary.
• Stay informed on industry trends, competitor activity, and product applications to better support customers and business growth

Benefitsvary by client and are confirmed at the time of offer. Examples may include:

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• 401(k)
• Paid time off (PTO)