Senior Infusion & Scheduling Specialist

NYU Langone Health; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

NYU Langone Hospital—Brooklyn is seeking a Senior Infusion Associate to support Medical Office and Infusion Intake operations within the Perlmutter Cancer Center. The role involves patient check-in/out, insurance verification, and coordinating infusion and other scheduled procedures.

You will assist with pre-authorizations, support less senior staff at the front desk, and ensure accurate appointment calendars across departments to maintain smooth patient flow and high-quality care.

Qualifications

• High School diploma is required.
• 3 years of relevant medical clerical experience.
• Experience in physician practice and knowledge of medical terminology.
• Knowledge of computer-based scheduling and appointment programs preferred.

Responsibilities

• Provides reception assistance, screens telephone callers and directs calls as needed.
• Check-in and check-out patients; collect demographics and insurance details.
• Schedules routine appointments and coordinates inter-department visits.
• Coordinates scheduling for procedures and surgeries as requested.
• Coordinates testing prior to procedures with other departments.
• Obtains pre-authorizations as needed.
• Monitors registration and scheduling work queues for infusion, office, and lab visits.
• Schedules infusion appointments from provider requests and manages treatment cycles.
• Ensures smooth patient flow by coordinating labs, infusion, and MD appointments.
• Maintains professional relationships with physicians, nurses, and staff.
• Answers patient questions and maintains confidentiality.
• Maintains physician and patient schedules and OR timetable.
• Performs other duties as assigned.

Skills

Medical clerical experience

Medical terminology

Front desk / reception

Interdepartmental scheduling

Education

High School diploma

Tools

Scheduling software

Appointment programs

Job description

NYU Langone Hospital—Brooklyn is seeking a Senior Infusion Associate to support Medical Office and Infusion Intake operations within the Perlmutter Cancer Center. The role involves patient check-in/out, insurance verification, and coordinating infusion and other scheduled procedures.

You will assist with pre-authorizations, support less senior staff at the front desk, and ensure accurate appointment calendars across departments to maintain smooth patient flow and high-quality care.