Senior Infrastructure Technician & Cabling Lead

Black Box; Chandler (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Black Box in Chandler, AZ, is seeking a Site Infrastructure Technician to lead field teams, install and service low voltage cabling, fiber, and related systems, manage client expectations, and ensure project milestones are achieved on time and within safety guidelines.

Ideal candidates hold an associate degree or tech certification, have 6+ years in site support or infrastructure roles, demonstrate strong safety, quality, and communication skills, and are willing to travel to client sites as

Qualifications

• 6+ years of combined experience in Site Support Technician or Infrastructure Technician roles.
• Experience in Project Management is a plus.
• Superior communication skills.
• Advanced knowledge of cabling installation standards (BICSI, ANSI, EIA/TIA).

Responsibilities

• Provide team leadership and assist Operations Managers with employee assessments and local requirements.
• Complete physical installations and removal of structured cabling components and related infrastructure.
• Lead installation and service of low voltage cabling and fiber optic systems.
• Represent Black Box in client meetings and communicate progress and expectations.
• Support planning to optimize project delivery within established guidelines.
• Assist with material control to ensure technicians have materials needed.
• Ensure adherence to quality and safety guidelines.
• Assist PM with SOW and scope management.
• Document daily activity and project task logs; assess task completion.
• Evaluate, diagnose, troubleshoot cabling infrastructure and perform repairs.
• Conduct site surveys and document findings for sales engineering.
• Execute project milestones and test plans.
• Prepare project closeout deliverables (test results, as-builts, photos, audits).
• Travel to client sites as needed.

Skills

Team leadership

Communication skills

Problem solving

Safety awareness

Education

Associate degree or certification in tech discipline

Tools

BICSI certifications

Driver's license

Job description

Black Box in Chandler, AZ, is seeking a Site Infrastructure Technician to lead field teams, install and service low voltage cabling, fiber, and related systems, manage client expectations, and ensure project milestones are achieved on time and within safety guidelines.

Ideal candidates hold an associate degree or tech certification, have 6+ years in site support or infrastructure roles, demonstrate strong safety, quality, and communication skills, and are willing to travel to client sites as