Senior Infrastructure Project Manager

Northeastern University; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Northeastern University is seeking a Senior Infrastructure Project Manager to drive large-scale IT projects across departments. You will lead cross-functional teams, manage stakeholder expectations, and ensure delivery within scope, schedule, and budget while aligning to business value and user needs.

The role is hybrid with on-site presence in the Boston office three days per week. Applicants must be authorized to work in the United States; sponsorship is not available.

Qualifications

• Bachelor's or Master's in Computer Science, Information Systems, Business Administration, or related field.
• Project management training/certification (PMP, Agile, PRINCE2) preferred.
• 10-15 years IT experience with 8-10 years in IT project management.
• Experience delivering enterprise-level tech projects (CRM, ERP, infra, data integration, cloud).
• 7-9 years engaging with business units & exec stakeholders to translate needs into plans.
• Proven ability to lead diverse teams and influence outcomes.

Responsibilities

• Lead planning, execution, and delivery of multiple large IT projects across departments.
• Develop detailed project plans, milestones, scope, budgets, and resource allocations.
• Ensure on-time, on-scope, on-budget delivery with high quality.
• Conduct risk assessments and implement mitigation strategies.
• Communicate with senior leadership and manage stakeholder expectations.

Skills

IT project mgmt

Cross-functional leadership

Stakeholder mgmt

Data-driven decisions

Communication skills

Education

Bachelor's or Master's in CS/IS/BA

Tools

MS Project

Smartsheet

ServiceNow

Confluence

Jira

Job description

About the Opportunity

The Division of Information Technology Services (ITS) is seeking a highly experienced and motivated individual to join our team as an Senior Infrastructure Project Manager . This role is responsible for driving the successful delivery of large-scale, complex IT projects and programs that support the university's strategic priorities. The Senior Project Manager will lead cross-functional teams, manage diverse stakeholder expectations, and ensure that all initiatives are delivered within scope, schedule, and budget-while aligning to business value and user needs. The ideal candidate will be a self-starter with a proven track record of managing complex strategic IT initiatives in dynamic environments. This role requires a strategic thinker who is also hands‑on, with strong leadership and influencing skills.

This is a hybrid position that requires on‑site presence in the Boston office 3 days per week .

Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future

Minimum Qualifications

Education

Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field.

Project management training/certification preferred (e.g., PMP, Agile, PRINCE2)

Experience

10-15 years of overall IT experience, including 8-10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations.

Demonstrated experience in delivering enterprise-level technology projects, such as CRM, ERP, infrastructure, data integration, or cloud-based systems.

Minimum of 7-9 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans.

Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority.

Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving environments.

A strong history of using data-driven insights to guide project planning and risk management.

PMO Knowledge and Skills

Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches.

Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, Confluence and, Jira.

Strong analytical and problem‑solving skills with the ability to make sound decisions under pressure.

Excellent verbal and written communication skills with experience presenting to senior leadership.

Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups.

Deep understanding of business processes and IT alignment, with the ability to deliver measurable value.

Skilled in resource planning and budgeting for large-scale projects.

Self‑motivated, organized, and capable of working independently in fast‑paced environments.

Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business.

Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.

Infrastructure Knowledge and Skills

Progressive work experience in Audio Visual (AV) & Network infrastructure; hands‑on experience.

Excellent problem solving and decision‑making skills.

Familiarity with blueprints, construction documentation, and AutoCad

Knowledge of cabling structures including fiber optic, copper, and coaxial.

Working knowledge of audio‑visual (AV) systems, including AV upgrades and installations for classrooms, conference rooms, and event spaces, and their integration with campus IT infrastructure.

Familiarity with low voltage cabling standards and practices, including structured cabling, cable pathways/tray systems, terminations, and testing and certification.

Understanding of enterprise networking concepts, including LAN/WAN architecture, switches, routers, wireless access points, and network closet (MDF/IDF) design and buildout.

Broad IT infrastructure knowledge spanning data centers, telecom/network rooms, and campus facilities, with the ability to coordinate cross‑functional infrastructure projects that meet industry and university standards.

Higher Education experience.is a plus, though not required:

Key Responsibilities & Accountabilities

Project Leadership & Execution

Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies.

Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.

Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards.

Conduct risk assessments and implement proactive mitigation