Senior Infrastructure Project Manager

NU USA Northeastern University; Boston (MA); Hybrid; USD 114,000 - 165,000; Full time

Job summary

Northeastern University’s Division of Information Technology Services seeks an experienced Senior Infrastructure Project Manager to lead large, cross-functional IT initiatives that align with university priorities. You will drive planning, execution, and governance, coordinate budgets and schedules, and manage stakeholder expectations in a dynamic, matrixed environment.

The role requires strong leadership, data-driven decision making, and the ability to translate business needs into actionable

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• Project management training/certification preferred (e.g., PMP, Agile, PRINCE2)
• 10–15 years of overall IT experience, including 8-10 years of progressive IT project management experience.

Responsibilities

• Lead the planning, execution, and delivery of multiple large and complex IT projects across departments.
• Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.
• Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards.
• Conduct risk assessments and implement proactive mitigation strategies.
• Monitor project activities, ensuring currency, quality, and integrity of information.

Skills

Project management

Cross-functional leadership

Stakeholder engagement

Analytical thinking

Communication

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or related field

Tools

MS Project

Smartsheet

ServiceNow

Confluence

Jira

Job description

About the Opportunity Summary

The Division of Information Technology Services (ITS) is seeking a highly experienced and motivated individual to join our team as an Senior Infrastructure Project Manager. This role is responsible for driving the successful delivery of large-scale, complex IT projects and programs that support the university’s strategic priorities. The Senior Project Manager will lead cross-functional teams, manage diverse stakeholder expectations, and ensure that all initiatives are delivered within scope, schedule, and budget—while aligning to business value and user needs. The ideal candidate will be a self-starter with a proven track record of managing complex strategic IT initiatives in dynamic environments. This role requires a strategic thinker who is also hands-on, with strong leadership and influencing skills. This is a hybrid position that requires on-site presence in the Boston office 3 days per week. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future

Minimum Qualifications

Education Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field. Project management training/certification preferred (e.g., PMP, Agile, PRINCE2)

Experience

10–15 years of overall IT experience, including 8-10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations. Demonstrated experience in delivering enterprise-level technology projects, such as CRM, ERP, infrastructure, data integration, or cloud-based systems. Minimum of 7-9 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans. Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority. Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving environments. A strong history of using data-driven insights to guide project planning and risk management.

PMO Knowledge and Skills

Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches. Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, Confluence and, Jira. Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. Excellent verbal and written communication skills with experience presenting to senior leadership. Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups. Deep understanding of business processes and IT alignment, with the ability to deliver measurable value. Skilled in resource planning and budgeting for large-scale projects. Self-motivated, organized, and capable of working independently in fast-paced environments. Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business. Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.

Infrastructure Knowledge and Skills

Progressive work experience in Audio Visual (AV) & Network infrastructure; hands-on experience. Excellent problem solving and decision-making skills. Familiarity with blueprints, construction documentation, and AutoCad Knowledge of cabling structures including fiber optic, copper, and coaxial. Working knowledge of audio-visual (AV) systems, including AV upgrades and installations for classrooms, conference rooms, and event spaces, and their integration with campus IT infrastructure. Familiarity with low voltage cabling standards and practices, including structured cabling, cable pathways/tray systems, terminations, and testing and certification. Understanding of enterprise networking concepts, including LAN/WAN architecture, switches, routers, wireless access points, and network closet (MDF/IDF) design and buildout. Broad IT infrastructure knowledge spanning data centers, telecom/network rooms, and campus facilities, with the ability to coordinate cross-functional infrastructure projects that meet industry and university standards. Higher Education experience.is a plus, though not required:

Key Responsibilities & Accountabilities

Project Leadership & Execution Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies. Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations. Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards. Conduct risk assessments and implement proactive mitigation strategies. Monitor project activities, ensuring the currency, quality, and integrity of information, while providing consistency in content. Stakeholder Engagement & Communication Serve as the liaison between technical teams, business units, and executive sponsors. Build and maintain strong relationships with stakeholders at all levels. Facilitate effective communication across cross-functional teams to ensure shared understanding of objectives, progress, and changes. Present project updates, risks, and performance metrics to governance groups and leadership. Team Leadership & Collaboration Provide direction and support to cross-functional project teams, including internal staff and external vendors. Establish clear goals and responsibilities and promote accountability across team members. Foster a collaborative environment that encourages innovation, ownership, and problem-solving. Monitoring, Reporting & Financial Oversight Track and report on project progress, milestones, risks, issues, and financials. Develop and publish status reports, prepare and modify schedules or plans as required. Ensure post-project evaluation, lessons learned, and knowledge documentation. Manage project budgets responsibly, identify cost‑saving opportunities, and ensure financial accountability. Management and coordination of Infrastructure Initiatives and Vendors Appoint and manage vendor/subcontractor projects such as installation and servicing cable (copper, coaxial, fiber‑optic), optical, telecommunications and T1 networks as well as enterprise‑wide, student residential and cabling networks such as NUnet, ResNet and HuskyCable. Review job reports constantly to track labor, material, and over‑all job progress and status. Ensure quality of inventory and timely procurement and delivery of materials to jobsite. Coordinate installations of new networks and extensions of current network. Lead planning and execution of AV upgrade projects, including classroom, conference room, and event space audio‑visual system installations and refreshes.

Position Type

Information Technology

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement‑ as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation

Grade/Pay Type: 113S Expected Hiring Range: $113,865.00 - $165,105.00 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

About Northeastern University

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.