Senior Infrastructure Operations Lead

OculusIT; Newton (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

OculusIT seeks a Manager of Infrastructure to lead availability, performance, security, and operational maturity across internal and client-facing infrastructure services. You’ll oversee Windows, Linux, AWS, VMware, storage, and monitoring environments, ensuring SLA commitments and effective incident/change management.

The role requires hands-on leadership, strong security/compliance knowledge, and the ability to manage technical teams, vendors, and client delivery activities across 24x7

Qualifications

• Four-year degree or equivalent work experience.
• ITIL/CCNA/CCNP/RHCE/RHCSA or similar certifications preferred.

Responsibilities

• Lead day-to-day operations for client and internal infrastructure services across Windows, Linux, networking, AWS cloud, VMware/private cloud, storage, backup, and monitoring environments.
• Own infrastructure availability, uptime, service quality, and SLA compliance for assigned client and internal environments.
• Review infrastructure health, alerts, incidents, recurring issues, capacity trends, backup status, patch compliance, and service risks regularly.
• Lead major incidents and infrastructure escalations with timely coordination and communication with stakeholders.
• Coordinate with security teams to support vulnerability remediation, patching, hardening, and audit requirements.

Skills

Windows Server

Linux administration

Networking

AWS cloud

VMware/private cloud

Backup & DR

Monitoring tools

Security & compliance

Incident management

Leadership

Education

Bachelor's degree

Tools

ITSM platforms

Monitoring tools

Backup platforms

RMM tools

Cloud management tools

Job description

OculusIT seeks a Manager of Infrastructure to lead availability, performance, security, and operational maturity across internal and client-facing infrastructure services. You’ll oversee Windows, Linux, AWS, VMware, storage, and monitoring environments, ensuring SLA commitments and effective incident/change management.

The role requires hands-on leadership, strong security/compliance knowledge, and the ability to manage technical teams, vendors, and client delivery activities across 24x7