Senior Infrastructure & IT Operations Lead

Garda Capital Partners LP; Wayzata (MN); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Discretionary bonus

Healthcare plan

401(k) matching program

Job summary

Garda Capital Partners LP is seeking an Infrastructure Operations Lead to own and drive US infrastructure operations. The role blends hands-on technical work with leadership of the US team, coordinating with global counterparts to maintain runbooks, security hardening, and service delivery across sites.

You will manage incident response, patching, monitoring, and vendor coordination while supporting Microsoft 365, Intune, Windows and AV/VC.

Qualifications

• 8-10 years senior-level infrastructure and workplace support experience, with the ability to independently diagnose problems and safely make production changes, along with 2-3 years of experience managing people.
• Track record resolving complex escalations and leading service restoration
• Direct people management experience, including coaching, reviews, development planning, and accountability
• Experience with backup and recovery, monitoring, patching, and change control
• Experience supporting Microsoft 365, Intune, Windows/macOS, AV/VC, and office hardware in a distributed environment
• Strong communication, including incident updates, documentation, and cross‑region handoffs
• Able to balance hands‑on technical work with managing a team and priorities across US locations

Responsibilities

• Manage the US team: set goals, run one-to-ones, deliver performance reviews, and coach development
• Balance hands-on technical work with managing team workload and coverage
• Support hiring and onboarding; set clear expectations for ownership and service quality
• Review recurring incidents with the team and hold owners accountable for fixes
• Administer and troubleshoot servers, virtualization, storage, networks, cloud, and identity services
• Act as the senior escalation point for US operations, investigating issues, implementing fixes, and validating recovery
• Handle patching, configuration changes, lifecycle work, and performance tuning
• Resolve connectivity issues across US sites, working with carriers and vendors as needed
• Own backup administration, failed job investigation, restores, and disaster recovery testing
• Ensure monitoring and first-response coverage during US hours, with clean handoffs to the Non-US team
• Configure alerts, investigate recurring issues, and document reusable fixes
• Provide on-site and remote support for Microsoft 365, Intune, Windows, macOS, mobile, printing, and meeting-room AV/VC
• Handle escalated issues for traders, executives, and business teams with clear communication
• Manage device deployments, office tech changes, and vendor coordination across US sites
• Oversee service delivery with Garda’s MSP, ensuring timely resolution
• Coordinate follow-the-sun handoffs with the Non-US lead
• Implement vulnerability remediation, patching, and security hardening; support incident response
• Own technical projects, migrations, and rollouts across US operations
• Maintain runbooks and scripts, automate repeatable work, and coach others

Skills

Infrastructure leadership

People management

Incident resolution

Backup & DR

Monitoring

Microsoft 365

Intune

Windows

macOS

Networking

Security hardening

AWS

Terraform

PowerShell

Python

Ansible

Virtualization

Monitoring tools

Tools

AWS

Terraform

PowerShell

Python

Ansible

Virtualization

MS Azure/Azure a plus

Job description

Garda Capital Partners LP is seeking an Infrastructure Operations Lead to own and drive US infrastructure operations. The role blends hands-on technical work with leadership of the US team, coordinating with global counterparts to maintain runbooks, security hardening, and service delivery across sites.

You will manage incident response, patching, monitoring, and vendor coordination while supporting Microsoft 365, Intune, Windows and AV/VC.