Senior Information Technology Professional - Applications & Solutions Developer

waukeshacounty; Waukesha (WI); On-site; USD 56,000 - 78,000; Full time

Job summary

Waukesha County is seeking an Applications and Solutions Developer to design, develop, configure, integrate, and support technology solutions that improve county operations.

The role blends custom application development, solution engineering, and platform administration using Microsoft365, SharePoint Online, workflows, and APIs to deliver secure, maintainable solutions. Collaboration with departments and vendors is essential for success.

Qualifications

• Knowledge of application development, solution engineering, systems integration, and enterprise technology solution design.
• Ability to translate business requirements into functional and technical designs and implemented solutions.
• Knowledge of web application development, APIs, and integration methods.
• Knowledge of SharePoint and Microsoft365 solution configuration, including sites, lists, libraries, permissions, and workflows.
• Ability to troubleshoot complex applications, data, workflow, server, website, and integration issues.

Responsibilities

• Gathers, documents, analyzes, and validates business requirements with departments, users, vendors, and IT staff.
• Translates requirements into functional and technical designs for solutions.
• Evaluates approaches across custom development, workflow automation, Microsoft365, SharePoint, CMS, integrations, and reporting tools.
• Designs, develops, configures, tests, deploys, and maintains custom applications, workflows, forms, and integrations.
• Supports public websites and CMS configurations, templates, and integrations.
• Develops APIs and data integrations, troubleshoots related issues, and maintains technical documentation.
• Participates in upgrades, migrations, modernization, security remediation, testing, and deployment.
• Coordinates with IT teams on infrastructure, identity, security, and networking requirements.
• Establishes relationships with county departments, vendors, and stakeholders.
• Performs other duties as required.

Skills

Applications development

Solution engineering

Systems integration

Enterprise technology design

SharePoint

Microsoft 365

APIs

Job description

SALARY RANGE

$40.64 - $56.43

WORK ASSIGNMENT DETAILS

FUNCTION OF THE JOB

Under the direction of the Solutions Engineering Supervisor, the Applications and Solutions Developer designs, develops, configures, integrates, and supports technology solutions that improve County business operations. The position blends custom application development, solution engineering, platform administration, workflow automation, and modern integration practices.This role translates business requirements and operational processes into secure, maintainable, and effective technical solutions using custom development, Microsoft365, SharePoint Online, workflow automation platforms, public website technologies, APIs, and enterprise integration tools. The position also provides technical support for custom‑developed applications, application servers, content management systems, integrations, and public‑facing web properties.This role ensures high customer satisfaction through responsive communication, reliable solution delivery, and collaborative partnership with County departments, vendors, and other IT teams.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Works with departments, business users, vendors, and IT staff to gather, document, analyze, and validate business requirements.
• Translates business requirements and operational processes into functional and technical solution designs.
• Evaluates requirements against available solution approaches, including custom development, workflow automation, Microsoft365 and SharePoint, content management systems, integrations, reporting tools, and vendor‑supported platforms.
• Designs, develops, configures, tests, deploys, and maintains custom applications, workflows, forms, integrations, reports, and related technology solutions.
• Supports County public websites and associated content management systems, including technical configuration, templates, forms, integrations, enhancements, troubleshooting, and coordination with content owners.
• Designs, configures, and supports SharePoint‑based solutions and related Microsoft365 services for collaboration, document management, workflow automation, intranet content, and business process improvement.
• Develops, consumes, documents, and troubleshoots APIs, application interfaces, database integrations, and related system integrations.
• Provides technical support for custom‑developed applications, application servers, application services, integrations, and escalated issues related to supported solutions.
• Participates in application lifecycle activities, including upgrades, migrations, modernization efforts, security remediation, testing, deployment, and operational transition.
• Prepares and maintains technical documentation, solution designs, support procedures, user instructions, reports, and recommendations.
• Coordinates with other IT teams regarding infrastructure, identity, security, records, networking, server, database, and integration requirements.
• Establishes and maintains effective working relationships with County departments, IT staff, vendors, consultants, and other stakeholders.
• Performs other duties as required.

QUALIFICATIONS

• Considerable knowledge of application development, solution engineering, systems integration, and enterprise technology solution design.
• Knowledge of requirements gathering, business process analysis, solution design, testing, implementation, and operational transition practices.
• Knowledge of web application development, database concepts, reporting, workflow automation, APIs, and integration methods.
• Knowledge of public website operations, content management systems, web forms, content structure, accessibility principles, and related technical support practices.
• Knowledge of SharePoint and Microsoft365 solution configuration, including sites, lists, libraries, pages, metadata, permissions, document management, collaboration, and workflow automation.
• Knowledge of application servers, application services, deployment practices, troubleshooting methods, and lifecycle support practices.
• Knowledge of identity, authentication, authorization, role‑based access control, and secure application design concepts.
• Ability to translate business requirements, workflows, and operational processes into effective technical designs and implemented solutions.
• Ability to evaluate business and technical requirements against multiple solution approaches, including custom development, low-code platforms, SharePoint, content management systems, vendor systems, automation tools, integrations, and reporting solutions.
• Ability to troubleshoot complex applications, data, workflow, permission, server/service, website, content management system, and integration issues.
• Ability to prepare and maintain design documentation, technical documentation, user instructions, support procedures, reports, and recommendations.
• Ability to organize, prioritize, and manage multiple assignments, projects, requests, and operati