Senior Information Technology Professional - Applications & Solutions Developer

Waukesha County; United States; On-site; USD 116,407,000 - 161,179,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Onsite fitness center

Job summary

Waukesha County is seeking an Applications and Solutions Developer to design, develop, configure, integrate, and support technology solutions that improve county operations.

You will translate business requirements into secure, maintainable technical solutions using custom development, Microsoft 365, SharePoint Online, workflows, and APIs, while delivering reliable solutions and collaborating with county departments and IT teams.

Qualifications

• High School Diploma or GED.
• Four (4) years of progressively responsible work experience in technology operations, applications and systems analysis, support, or development.
• Post high school education may substitute part of the work experience per policy.

Responsibilities

• Gathers, documents, analyzes, and validates business requirements.
• Translates requirements into functional and technical designs.
• Evaluates requirements against multiple solution approaches (custom development, low-code, SharePoint, integrations).
• Designs, develops, configures, tests, deploys, and maintains custom applications, workflows, and integrations.
• Supports County public websites, CMSs, and related content management systems.
• Configures and supports SharePoint-based solutions and Microsoft 365 services for collaboration and workflow automation.
• Develops, consumes, documents, and troubleshoots APIs and data integrations.
• Provides technical support for applications, servers, and integrations; assists with escalations.
• Coordinates with IT teams on infrastructure, security, records, and networking needs.
• Documents designs, support procedures, and user instructions.

Skills

Application development

Solution engineering

Systems integration

SharePoint Online

APIs & integrations

Education

High School Diploma or GED

Tools

Microsoft .NET

C#

SQL

REST APIs

Power Platform

SharePoint Online

Microsoft Graph API

Dataverse

Azure DevOps

JavaScript

HTML/CSS

Job description

SALARY RANGE $40.64 - $56.43

WORK ASSIGNMENT DETAILS

FUNCTION OF THE JOB

Under the direction of the Solutions Engineering Supervisor, the Applications and Solutions Developer designs, develops, configures, integrates, and supports technology solutions that improve County business operations. The position blends custom application development, solution engineering, platform administration, workflow automation, and modern integration practices. This role translates business requirements and operational processes into secure, maintainable, and effective technical solutions using custom development, Microsoft 365, SharePoint Online, workflow automation platforms, public website technologies, APIs, and enterprise integration tools. The position also provides technical support for custom-developed applications, application servers, content management systems, integrations, and public-facing web properties. This role ensures high customer satisfaction through responsive communication, reliable solution delivery, and collaborative partnership with County departments, vendors, and other IT teams.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Works with departments, business users, vendors, and IT staff to gather, document, analyze, and validate business requirements.
• Translates business requirements and operational processes into functional and technical solution designs.
• Evaluates requirements against available solution approaches, including custom development, workflow automation, Microsoft 365 and SharePoint, content management systems, integrations, reporting tools, and vendor-supported platforms.
• Designs, develops, configures, tests, deploys, and maintains custom applications, workflows, forms, integrations, reports, and related technology solutions.
• Supports County public websites and associated content management systems, including technical configuration, templates, forms, integrations, enhancements, troubleshooting, and coordination with content owners.
• Designs, configures, and supports SharePoint-based solutions and related Microsoft 365 services for collaboration, document management, workflow automation, intranet content, and business process improvement.
• Develops, consumes, documents, and troubleshoots APIs, application interfaces, database integrations, and related system integrations.
• Provides technical support for custom-developed applications, application servers, application services, integrations, and escalated issues related to supported solutions.
• Participates in application lifecycle activities, including upgrades, migrations, modernization efforts, security remediation, testing, deployment, and operational transition.
• Prepares and maintains technical documentation, solution designs, support procedures, user instructions, reports, and recommendations.
• Coordinates with other IT teams regarding infrastructure, identity, security, records, networking, server, database, and integration requirements.
• Establishes and maintains effective working relationships with County departments, IT staff, vendors, consultants, and other stakeholders.
• Performs other duties as required.

QUALIFICATIONS

• Essential Knowledge and Abilities:
• Considerable knowledge of application development, solution engineering, systems integration, and enterprise technology solution design.
• Knowledge of requirements gathering, business process analysis, solution design, testing, implementation, and operational transition practices.
• Knowledge of web application development, database concepts, reporting, workflow automation, APIs, and integration methods.
• Knowledge of public website operations, content management systems, web forms, content structure, accessibility principles, and related technical support practices.
• Knowledge of SharePoint and Microsoft 365 solution configuration, including sites, lists, libraries, pages, metadata, permissions, document management, collaboration, and workflow automation.
• Knowledge of application servers, application services, deployment practices, troubleshooting methods, and lifecycle support practices.
• Knowledge of identity, authentication, authorization, role-based access control, and secure application design concepts.
• Ability to translate business requirements, workflows, and operational processes into effective technical designs and implemented solutions.
• Ability to evaluate business and technical requirements against multiple solution approaches, including custom development, low-code platforms, SharePoint, content management systems, vendor systems, automation tools, integrations, and reporting solutions.
• Ability to troubleshoot complex applications, data, workflow, permission, server/service, website, content management system, and integration issues.
• Ability to prepare and maintain design documentation, technical documentation, user instructions, support procedures, reports, and recommendations.
• Ability to organize, prioritize, and manage multiple assignments, projects, requests, and operational support responsibilities.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to establish and maintain effective working relationships with County departments, IT staff, vendors, consultants, and other stakeholders.

Preferred Tools and Technologies

• Experience with tools and technologies such as Microsoft .NET, C#, SQL and relational databases, REST APIs, Microsoft Power Platform, Power Apps, Power Automate, Power BI, SharePoint Online, Microsoft 365, Microsoft Graph API, Dataverse, Azure DevOps, JavaScript, HTML, CSS. Experience with content management systems, systems integration, reporting, and automation platforms is desirable.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Senior Information Technology Professional click here.

Minimum Training & Experience Requirements

1. High School Diploma or GED.
2. Four (4) years of progressively responsible work experience in one or more applicable areas such as technology operations, applications and systems analysis, support, and development, network administration and support, database administration and support or a closely related field.
3. Post high school education from a recognized technical school, college, or university in computer science or a related area may be substituted for part of the work experience as follows: – Associate degree and three years of work experience – Bachelor’s degree and two years of work experience – Master’s degree and one year of work experience.

Benefits

• excellent health/dental/vision
• life insurance
• generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year)
• an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan
• pay for performance system
• performance-based merit increases and non-base performance awards
• balanced work-life culture
• an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic

About Us:

Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:

Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County. For further information visit: https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.

If you have any recruitment questions or if you need an accommodation during the selection process because of a disability, please contact our office at 262-548-7044.

Applicant Policy We are committed to service and find purpose in the work we do for our community! Check out our comprehensive benefits including an onsite health and wellness clinic! We value personal and professional development!