Senior Information Designer New Charleston, SC

Useinktothink; Charleston (SC); On-site; USD 93,000 - 126,000; Full time

Benefits offered by this job

Internet stipend

Commuter stipend

Healthcare benefits

Short Term Disability Insurance

401K

Federal holidays

PTO

Learning and Development reimbursement

Technology package

Job summary

LINK is seeking a Senior Information Designer in Charleston, SC to translate complex concepts into compelling visual products for government and industry clients. You will create prototypes, wireframes, infographics, dashboards, diagrams, and other visual narratives that convey data and ideas across print and digital formats.

You’ll lead high-impact projects, mentor teammates, and collaborate with strategists, engineers, researchers, and clients to develop intuitive information hierarchies and

Qualifications

• Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or related field.
• 10+ years of experience in graphic design, information design, visual communication, or related field.
• Ability to obtain and maintain a security clearance. Current Secret level clearance or higher highly preferred.
• Strong expertise in information design, visual storytelling, and conveying complex information visually.
• Proficient in multiple design disciplines and selecting appropriate approaches.
• Understanding of information hierarchy, accessibility, and human-centered design.
• Experience leading complex design efforts and delivering actionable visual products.
• Excellent written and verbal communication; collaboration with clients and cross-functional teams.
• Ability to balance priorities and deadlines; independent work and mentoring capability.

Responsibilities

• Serves as a trusted advisor translating challenges into clear visual strategies and approaches.
• Collaborates with strategists, engineers, researchers, and subject matter experts to understand priorities.
• Applies human-centered design to develop visual solutions that aid understanding and decision-making.
• Translates data and concepts into compelling visual narratives for print and digital formats.
• Develops information hierarchies, visual frameworks, and communication systems for usability.
• Guides visual approaches to help stakeholders understand complex systems and initiatives.
• Leads development of high-impact visual products (infographics, dashboards, diagrams, presentations, wireframes, prototypes).
• Provides guidance on accessibility and inclusive design (Section 508) across outputs.
• Establishes standards for templates and reusable assets; ensures quality and consistency.

Skills

Information design

Visual storytelling

Human-centered design

Design leadership

Cross-functional collaboration

Communications

Project management

Client-facing

Education

Bachelor’s degree in Graphic Design

Information Design or related field

Tools

Adobe Creative Cloud

Information design tools

Brand development

Job description

Who We Are:LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.

Let us be your partners in change.

Location: We are actively hiring in the Charleston, SC area.

About the Opportunity

LINK is actively seeking a Senior Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats.

This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.

Qualifications

• Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field.
• 10+ years of experience in graphic design, information design, visual communication, or a related field.
• Ability to obtain and maintain a security clearance. Current Secret level clearance or higher highly preferred.
• Strong expertise in information design, visual storytelling, and communicating complex information through visual means.
• Well-versed in a variety of design disciplines (e.g., information design, graphic design, brand development, experience design) and able to select the appropriate approach for a given challenge.
• Strong understanding of information hierarchy, accessibility considerations, visual communication principles, and human-centered design methodologies.
• Demonstrated ability to lead complex design efforts and translate information into clear, actionable visual products.
• Strong written and verbal communication skills and the ability to collaborate effectively with clients and cross-functional teams.
• Demonstrated ability to balance multiple priorities and deadlines while maintaining high standards of quality and craft.
• Able to work independently while contributing effectively within collaborative team environments.
• Capable of mentoring and coaching others.
• Approaches work with optimism, openness to new ideas, and a collaborative mindset.
• Expertise with Adobe Creative Cloud tools and the ability to guide design approaches, workflows, and tool selection that improve the quality, consistency, and effectiveness of visual products.
• Portfolio that demonstrates both conceptual skills and design execution

Responsibilities

Strategic Visual Problem Solving

• Serves as a trusted advisor to clients and project teams by translating complex challenges into clear communication strategies and visual approaches.
• Partners with cross-functional teams, including strategists, design strategists, engineers, researchers, and subject matter experts, to understand organizational priorities, audience needs, and communication objectives.
• Applies human-centered design principles to develop visual solutions that support stakeholder understanding, alignment, and decision-making.
• Translates quantitative and qualitative data, research findings, and complex concepts into compelling visual narratives and communication products.
• Develops information hierarchies, visual frameworks, and communication systems that improve comprehension, navigation, and usability.
• Guides visual approaches that help stakeholders understand complex systems, processes, concepts, and strategic initiatives.

Visual Design & Information Products

• Leads development of high-impact visual products including infographics, dashboards, diagrams, presentations, wireframes, prototypes, and decision-support materials.
• Establishes illustration approaches, visual frameworks, icon systems, and storytelling techniques that strengthen communication and improve audience understanding.
• Translates highly complex technical, operational, strategic, and research-driven information into compelling visual narratives and executive-level communication products.
• Provides guidance on accessibility, inclusive design, and Section 508-compliant approaches that improve the usability and reach of visual products.
• Establishes standards for templates, visual systems, and reusable assets that improve quality and consistency across engagements.
• Ensures visual products reflect strong information hierarchy, visual clarity, accessibility, and audience-centered design principles.
• Collaborates effectively with internal and external stakeholders to develop visual solutions that address client objectives and audience needs.
• Facilitates design discussions, reviews, and working sessions that strengthen project outcomes and build stakeholder alignment.
• Uses visual prototyping techniques to explore concepts, communicate ideas, and evaluate potential solutions.
• Synthesizes feedback from clients and teammates into actionable design improvements and strategic recommendations.
• Balances multiple priorities while maintaining high standards of quality, consistency, and craft.

Brand & Creative Execution

• Develops and applies visual identities, brand systems, and communication approaches across a variety of formats and audiences.
• Provides guidance on typography, composition, hierarchy, color, illustration, and visual storytelling approaches.
• Ensures visual products consistently align with audience needs, communication objectives, and established brand standards.
• Demonstrates strong visual judgment and craftsmanship across all deliverables.
• Brings creativity, curiosity, and a problem-solving mindset to complex communication challenges.

Interactive & Digital Media

• Recommends the most effective medium or combination of media to communicate information, engage audiences, and support desired outcomes.
• Guides development of digital, interactive, and multimedia experiences that improve audience understanding and engagement.
• Applies storytelling principles across websites, dashboards, applications, motion graphics, video, and other communication channels.
• Helps teams evaluate emerging technologies, platforms, and communication approaches that may improve audience reach and effectiveness.
• Demonstrates curiosity and adaptability when exploring new communication mediums, technologies, and tools.
• Mentors teammates through coaching, knowledge sharing, and constructive feedback.
• Models LINK values and contributes to a collaborative, inclusive, and high-performing team culture.
• Shares tools, methods, frameworks, and lessons learned that improve the quality and consistency of work across engagements.
• Supports development of emerging practitioners through guidance on information design, storytelling, visual communication, accessibility, and design execution.
• Contributes to the continued evolution of LINK’s Information Design practice through innovation, experimentation, and continuous learning.

Work Schedule

• On-site with the client 2-3 days per week.
• Full time, 40 hours per week
• Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary:LINK is committed to offering competitive compensation. While the salary range for this position is $93,000 - $126,000, your final offer may be adjusted based on factors such as experience and location.

• $100 monthly internet/cell phone stipend
• $150 monthly commuter stipend for eligible participants
• LINK sponsored healthcare benefits including medical, dental, vision
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year
• 15 days of Paid Time Off (PTO) per year
• Paid Holiday Time Off (Christmas Eve through the New Year)
• $2,000 Learning and Development program reimbursement
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard

LINK is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable state, local, and federal law.

If you are unable to complete this application due to a disability, contact Human Resources to ask for an accommodation or an alternative application process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in LINK’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in LINK’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
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