Senior Indirect Tax Manager – Process Improvement & Tech

Milliken & Company; Spartanburg (SC); On-site; USD 120,000 - 190,000; Full time

Job summary

Milliken & Company in Spartanburg, SC seeks a Senior Tax Manager, Indirect Tax to lead U.S. sales and use tax, oversee a move to outsourced compliance, and drive a certificate management system upgrade.

You will partner with Customer Service, IT, Procurement and Accounting to ensure tax is calculated correctly on every sale and purchase, while identifying process gaps and delivering improvements using Vertex and SAP.

Qualifications

• 8+ years of multistate sales and use tax experience.
• Bachelor's degree in Accounting or Finance.
• Proven experience managing an outsourced compliance provider.
• Hands-on experience with Vertex (O Series or similar) and SAP.
• Track record of mapping and fixing inefficient workflows across teams.
• Experience leading a tax technology implementation.
• End-to-end experience managing state sales and use tax audits.
• Bias for action and efficiency, with a strong interest in using AI and automation to improve tax processes.
• Self-directed and highly organized, able to manage multiple priorities with urgency and drive.
• Excellent problem-solving and communication skills.

Responsibilities

• Lead the outsourced compliance transition: move monthly sales and use tax filing to the new provider.
• Own the sales and use tax process review: document how things work today, identify gaps, and build improvements employing Vertex/SAP.
• Lead the exemption certificate system upgrade: build business case, select and implement the new system, and manage migrations for about 25,000 customers.
• Strengthen controls and audit readiness: own policies, controls, registrations, notices, audits and accruals; report risks to the VP, Global Tax.
• Develop people and business partners: coach indirect tax staff and train cross-functional teams on tax impact.

Skills

Multistate sales & use tax

Outsourced provider management

Vertex (O Series) & SAP

Process mapping & improvements

Tax technology implementation

Audit management

AI/automation in tax

Project leadership

Education

Bachelor's degree in Accounting or Finance

CPA/CMI or Master’s in Taxation

Tools

Power BI

Job description

Milliken & Company in Spartanburg, SC seeks a Senior Tax Manager, Indirect Tax to lead U.S. sales and use tax, oversee a move to outsourced compliance, and drive a certificate management system upgrade.

You will partner with Customer Service, IT, Procurement and Accounting to ensure tax is calculated correctly on every sale and purchase, while identifying process gaps and delivering improvements using Vertex and SAP.