Senior Indirect Tax Manager: Process & Tech Lead

Milliken and Company; Spartanburg (SC); On-site; USD 120,000 - 180,000; Full time

Job summary

Milliken and Company in Spartanburg, SC is seeking a Senior Tax Manager, Indirect Tax to lead the U.S. sales and use tax function through key initiatives, including a provider transition, process improvements, and the exemption certificate system upgrade.

You will work with IT, Procurement, Customer Service and Accounting to ensure tax is calculated correctly on every sale and purchase, with an emphasis on automation and audit readiness.

Qualifications

• 8+ years of multistate sales and use tax experience.
• Bachelor's degree in Accounting or Finance.
• Experience managing an outsourced compliance provider or leading a provider change.
• Hands-on experience with Vertex (O Series or similar) and SAP, including how tax is set up in each.
• Track record of mapping and fixing inefficient workflows across teams.
• Experience leading a tax technology implementation, ideally exemption certificate management (e.g., Vertex, Avalara, CERTifyTax).
• End-to-end experience managing state sales and use tax audits.
• Bias for action and efficiency, with a strong interest in using AI and automation to improve tax processes.
• Self-directed and highly organized, able to manage multiple priorities with urgency and drive.
• Excellent problem-solving and communication skills.

Responsibilities

• Lead the outsourced compliance transition: Move monthly sales and use tax filing to the new provider. Then manage the provider on service levels, return review and approval, data quality and invoice review.
• Own the sales and use tax process review: Work with outside advisors to document how things work today, find gaps across SAP, Ariba, Vertex and the customer master data system, and build a multi-year improvement plan.
• Lead the exemption certificate system upgrade: Build the business case, select and implement the new system, and run certificate cleanup, migration and renewals for about 25,000 customers.
• Strengthen controls and audit readiness: Own sales and use tax policies, controls, registrations, notices, audits and use tax accruals. Report key measures and risks to the VP, Global Tax.
• Develop people and business partners: Coach indirect tax staff and train Customer Service, IT and Procurement on how their work affects tax.

Skills

Multistate sales & use tax

CPA or tax credentials

AI and automation mindset

Education

Bachelor's degree in Accounting or Finance

CPA, CMI, or Master in Taxation (preferred)

Tools

Vertex Tax software

SAP

Ariba

Power BI or data tools

Job description

Milliken and Company in Spartanburg, SC is seeking a Senior Tax Manager, Indirect Tax to lead the U.S. sales and use tax function through key initiatives, including a provider transition, process improvements, and the exemption certificate system upgrade.

You will work with IT, Procurement, Customer Service and Accounting to ensure tax is calculated correctly on every sale and purchase, with an emphasis on automation and audit readiness.