Senior Implementation & Onboarding Lead

PreSales Collective; Bellevue (WA); On-site; USD 95,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Principal Implementation Program Manager to direct client onboarding from Discovery through Lifecycle Support for large, complex engagements in Enterprise, Strategic, and Public Sector accounts. You will ensure 100% customer satisfaction and drive strategic direction for connected car solutions.

The role requires leading cross-functional teams, crafting program plans, and communicating status to senior leaders while navigating budget and timeline constraints.

Qualifications

• Bachelor's degree required; relevant work experience may supplement.
• Strong communication skills with executive audiences.
• Proven program management and coordination across teams.

Responsibilities

• Lead onboarding programs for large, complex engagements.
• Coordinate cross-functional teams to deliver on scope, time, and budget.
• Develop and present program plans, status updates and risk mitigation.
• Manage stakeholder communications from discovery to lifecycle support.

Skills

Communication

Program Management

Conflict Resolution

Wireless Technologies

MS Office Suite

Organization

Cross Functional Relationships

Education

Bachelor's Degree

Tools

Microsoft Project

Job description

T-Mobile USA, Inc. is seeking a Principal Implementation Program Manager to direct client onboarding from Discovery through Lifecycle Support for large, complex engagements in Enterprise, Strategic, and Public Sector accounts. You will ensure 100% customer satisfaction and drive strategic direction for connected car solutions.

The role requires leading cross-functional teams, crafting program plans, and communicating status to senior leaders while navigating budget and timeline constraints.